SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fast delivery. Haven't tried yet.
The article is how the store publishes it, there is to try it to see if it is effective to see if it is true and effective the product, hopefully if it works. Thanks for the attention and shipping.
Came all right OK Thank you
original product fast delivery good paking
bought for present so can't comment
Looks the same as the purchase
Look, it took a long time to arrive, but it arrived very well packed, one of the packages crumpled a little but nothing that spoiled the contents. Your service is super efficient too. Would definitely buy again. I will test the product and edit my comment with what I found.
According to the comments seem to be of good quality, it's time to try them
The product arrived but I haven't used it yet
Perfect. :) all is well, beautiful product. very fast shipping. 100% satisfied. i am happy. I would love to buy these item again. very nice Thanks you store
As the warning, I have not tried it yet but we will see how it works, I arrive before good time
I arrived before the indicated date, now try it see results
Very good product. Very good feeling to use. Allows to have a hard thing like wood and able to pun for 30 min intensive exhilarating penetration. I highly recommend this product to straighten the rod. utilusation 2 times a day with a cock sock and the case is in order
Package arrived. Thanks
Quick and complete delivery of the product in excellent condition and fast delivery
Haven't tried it yet.....Let's see?
I really liked it now to see if it works
Recieved same as shown in the picture.. will update review after using it
Is all true my dick now has 69 cm
Quickly received, the goods have not yet tried on the look of all the hood, as will be efect do not know
item received very quickly. very fast shipping. excellent store. highly recommend
Speed changes. Works fine. Order sent fast. The track was tracked to its destination.
Excellent description. It is easy to clean, leaves no residue and has no fun. I suggest you ship the goods to our country quickly.
On the whole, the goods are satisfactory. It's slippery.
Very good product and it took super little to arrive
I haven't checked the product yet but it seems to come in good condition
Nice stuff. My man was jealous :)))! They played and hid. Very well excites. Different vibration speed. Great thing for a change.
The goods came 2 weeks earlier than the declared, which could not but please. Texture smooth, suitable for girls with little kitsuni, Buzzes normally. To joke with a friend is the most. I recommend the store
Delivery is longer than the declared time, but the goods correspond to the description, everything works.