SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super
That's just nice.
Ever super. Pleasant surface diversity. The catch is that everything comes out to me except for the eye. Good quality.
Awesome... just right size, super hot, and would buy again and certainly recommend... thank you thank you
Quick shipper Item looks to be good quality.
Tip of toy is sharp and can cause a pain during insertion.......
Bel objet
Arrived in 3 weeks in Brazil, in great condition, recommend buying
Shipping ok. You need to clean it up inside before you use it. To do this, you can remove the skull head by rotating it. I can recommend it.
Same as the photo
The item is far too long for me, but I knew that already when I ordered. I have cut off about 60mm for them low end, and then again 15mm. I carefulle smoothed the edges, and now it's perfect for me.
Inside it is necessary to clean, I had engine oil... And so the plag is very cool-first flows through the eyes!
great looking item. came quickly. no problems. thank you
Very dirty packaging. Lack of hygiene.
Outside it looks cool, smooth to the touch. Inside, it seems, nothing from corrosion is processed. They haven't tried it yet.
Funny thing. They haven't tried it yet. Looks cool.
5 + thing
Perfect as described. The head is removable for a more proper cleaning.
Very well made, heavy qnd qualoty product. Recomend.
It is very well made and very good, it feels fantastic using it and it does allow a good flow though it :) they have another with different head which I have now ordered
It's been 15 days. Of good quality.
As described ! Perfect.
ok
Got it. Ominous thing. I haven't tried it yet. Waiting for an assistant)
love the shape and its head, it's the thing that drives me crazy about buying it. the head was removable so it will help you to clean more easily. but, too bad that the edge of this thing is not perfectly rounded, it's still has edges that pains uncomfortably when it goes inside a little bit deeper, and it ruins because I don't want to risk for injuries or infections from sharp sounds.
ok.
The Edge had metal burrs.
Good quality! Recommended.
Looks fire
Cool, wipe with chloride everywhere, inside dirty
As described, the package arrived very quickly. I recommend the store.
well made, accurate size, looks amazing when the cum pours from the eyes.
Product as description, pleasant to use, sterilize before and after use
Inside for polishing powder for this lot of straw cleaning solo Rinse clean and use long recommended
Great thanks
всё хорошо быстрая доставка
The one i got was rusted..:/
good
It’s a little big larger than I expected. I’ll need to dilate myself to accommodate the diameter. Once done, however, I’m excited to use it.
Hello goods as such are very well made. Really good design. What's the problem is the dimensions. It is not true that the maximum diameter is 7mm. The maximum diameter is 8mm and this means to me that I can not use the thing at 100%. Just the first half. I expected more. I'm sorry. For me unnecessary purchase due to the inaccuracy of the description. Dobrý den, zboží jako takové je velmi dobře vyrobené. Opravdu povedený design. Co je problém, jsou rozměry. Není pravda, že maximální průměr je 7mm. Maximální průměr je 8mm a to pro mne znamená, že nemohu věc používat na 100%. Jen první polovinu. Čekal jsem víc. Je mi líto. Pro mne zbytečný nákup díky nepřesnosti popisu.
Great product!! The product was as listed. Good fit and size was as stated.
It seems longer and bigger than in the picture
Compliant product. I am very satisfied. Thank you.
The holes in the eyes are very tiny, so maybe you need to drill them by yourself a little bit bigger.
Very good quality, Size, color and material like in the description. not a beginners size. Item needs proper cleaning befor use. Fast shippiing, thanks a lot.
Superb urethal plug beautiful presentation and heavy
Good at
Corresponds to the order. Thank you.
It's excellent! Very good quality, identical to the advertisement
Neat delivered