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Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Star (87) |
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4 Star (21) |
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3 Star (17) |
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The product has not been tested yet. it is not written according to Russian
Received the order thank you
I have already enjoyed this product last year and I will look once ordered it and I really liked it and recommend it!
Good, hurts but it’s works
Received
Ļoti labi !!!!
good
Works great, at least an hour
Works as said....
good store, but now i dont get item and get full refund
I am happy
Already received and works
Haven't used yet
Haven't tried yet
all good.
Probably working.
bon
Delivery Before agreed
Helps.
The parcel did not come. But the store returned the money. + 5 I will make a reorder.
eta rabotaet!!
Tested, Good Product
The parcel received after 82 days. Our mail lost somewhere. Somewhere more than a month lay in Ukraine. And so with the goods all the rules
Well recov
Delivery 3 months
thank you, pleasure to do business with
All OK works already 3 bottles.
Very Good~~~
very slow ship.
Pas essayé
Good thing, works
Good but what I tried
Nov order Dec 2nd Day arrival
The goods came quickly. Everything works, one pshik is enough. Thank you store!
The goods did not come, but the money returned after opening the dispute! Feedback was constant
nice product
Hat summer
Delivery in the standards, not tried yet. I will leave a comment after trial
Delivery is very fast. Everything works well
короче этот гук кидала
Not yet used. When I use I will write another comment.
Good
Everything works fine, it works fine.
It looks good to have a try
Came safe and sound
I received the product today. The product is under test
arrived earlier than stated; yet to be tested but will comment after testing
good
The goods are received... until tried out... hope the whistle does not fall off. :)
I tried it, I think it is ok you can use it. it helps with the delay.