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Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Star (55) |
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4 Star (19) |
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3 Star (18) |
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2 Star (3) |
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1 Star (1) |
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The parcel came quite quickly, the quality of the toys itself leaves much to be desired. Well, what to expect from such a price)
Quality is good. All packed.
All right, but one of the products arrived damaged. I hope you will reimburse me for the cost of it. Thank you.
Gdgv
Was good
ok
Packaging should be more discreet, came a plastic white revealed partially your content…
Well received my broken one
nice
Exactly as in the description. I guess the batteries aren't coming. I haven't seen them. Otherwise everything is correct and within your delivery time.
everything very small much smaller than expected more sized for virgins
Everything is perfectly packed in a cardboard box, all toys are in a separate package.
I arrive exactly on the date indicated. Everything in perfect condition, excellent service.
One doesn't work well.
nickel
Very cool things,
good
Quality is average. There is a smell of rubber. Delivered quickly.
Без запаха
Is reasonable miniature
Arrivato prima del previsto, prodotto corrispondete all’ordine
great value
Everything came very quickly, in a closed package, everything works) I liked it very much, I advise!
A little small in size
All as in the description
Excellent! Just got here yesterday, I'll see how they are.
piece assez petite mais pour le prix le set est bien
.
Alot more then I thought
Figo
nice rubber, good feel, soft, good quality. everything works.
Все пришло в норме и очень быстро
bien
bad quality
Everything in good condition and very discreet.
Perfect everything. I arrive in estimated time and all good quality
The whole is the only detail that I like is the egg connection wire we tend to disconnect a little
Excellent arrive everything in perfect condition
Everything came on time, the quality is normal
All very good, 10 days to get them.
The product corresponds to the description.
Okay product not great quality
Looks low quality
The perfect speed
I would have preferred with maa vibrating toys, but very good quality.
Super fast, very happy with the purchase. Woman super happy. Thank you.
tal cual
Oh good
Fast delivery and excellent products
Everything was individually packaged and neat. Very nice. Thank you!