SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Works. Very good
Nice
The product arrived in good condition, well wrapped and discreet, The measurements are the ones that come, everything of course, it does not vibrate where it is marked in the images but if it works well
Arrived in a week and all very well the packaging. It's a gelatinous-like texture that's different but works perfectly. Comes with battery and ready to use. Good size and easy to use
She a cutie
The item is very bn has good power easy to use and the best is the price seems very cheap to me this super
product is cheaply made. the parts that touch your skin are made out of rubber and the end of it is the same plastic they make easter eggs out of. however the rubber does feel Kind of okay? but the shaft that goes into the vagina is thin
I liked the product, if it is something small but that does not mean that it does not do its function well🥴It worked well with the batteries, you have to place them well the positive and negative. This battery has lasted longer than another one I ordered with cable. I thought the tongue was moving (that was my doubt) it doesn't, it just vibrates which is also a good stimulant. I do not use the balls. The material is flexible and it is difficult for me to use it, but the soft and flexible material helps less discomfort and more pl @ cer. Using it well and with lubricant can help you to have 0rgasm0.
It looked bad plastic but it is soft soft how bad the vibration motor is very high and it feels alone there
Good quality, it is a little elastic could be harder
Not bad, I like it
Very good vibration, excellent purchase super recommended
Delivered on time. The package came a little flattened but the item in good condition. Good vibration. The material is not very good, I think for that the price,. Something better costs a little more.
Very beautiful of very good quality and I love it because it is the same as the description
Looks super good, just like the post, it vibrates well. It looks much more elegant when it is delivered to the box when it is sold. It also comes with a bag. I recommend it
It seems that it fulfills its function
Great
Very good Super recommend
slightly smaller than expected but very nice
It came to me very well, excellent product
Is very well correct size
Lousy packaging, the boxes were very crushed, the presentation of the box nothing to do with the image of the advertisement, the one they send is very simple, as for the product, it is soft, I hope it is functional. I don't think I'll be shopping with you again.
Exciting
it was awesome thank you. jekksnejellemdnbdb snixkkdmebshsbsjjdkekkekeoeiieiidkkdnbsvvzvvhjnbvvvvvvvvbbAnmjkskjkkjnbbbb
Excellent quality
I thought it would be a little bigger, but I'm not complaining :) a pretty good quality product. Regards!
I gave it as a gift, for my friend's happy face, it was a very good product, I recommend the seller arrived just in time
Perfect Gift
Good product the medium fome plastic
The packaging is very excellent.. I have not tried it yet because it arrived today.. The delivery was a little late, but everything is good
The material is not the best, it is "sticky" so to speak and you see a little boy, but from there it is not bad
Disappointed with its size!
I still don't use it, but it's good and the packaging is very discreet
Thank you d, have created this article. The sensations with this articles with 3 instruments are multiplied. The only one. Small regret the god n, is not big enough
Excellent material as it is seen in the image does not have a battery but it is the least
Excellent article. Works well. I like it very much. Is real and with many functions. Arrived early
Soft
OK, as in the photo
As picture
Leave delivered, item Thit not work good, refund in seconds back
Same as in the image, it fulfills its function
Nice!
cute needs to be bigger but i like it
Everything is OK, the shipment is discreetly packed, the equipment is in working order.
As picture
FRONS
Not yet try puts living in the top
Great
Very much already
Well packed, excellent material. Vibrates with different intensities and is very versatile. Recommended.