SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Like the norms today we'll see
Arrived fast
Equal to picture
Everything is clear, 3 weeks ahead of the promised delivery time! Thank you very much for your order! The review has already sent you earlier than 18.04.2023.
Very good the product.
Discreet package, arrived in 3 weeks to Mexico, how do you mark the description
The store arrived quickly well done
Matches the photo, looks normal, quality.
Exact same product that advertise very soft material different measurements very well
One meczemplar to cut shvidko broke
fast delivery, accurate item, the only issue it cracks after some time of use... or maybe its and issue for "big" guys only - cant compate with little ones
A little bit to loose for me I need something with more pressure. Even though it is a really food deal for the price.
Nonsense
I thought they pressed more but in general it's okay
The order arrived on time, all in one piece, packed well, recommended store
Everything is great for the second time as a gift to a friend, I recommend the store!!!
Arrived in 20 days, buying money, I recommend selling, I do not veal
Delivery is close to 3 companies, goods will be described, tsyna vidm. I recommend it.
Fast delivery and shipping, rings as they describe the quality of the silicone looks good, and effectively send 3 sizes!
Good product is not silicone too bad worth the price paid comparable to the slightly sticky rubber bands I assume both in tpc ho tpe, shipping Cainiao super economy global china to Italy 36 day. Thanks
Shipping to Ukraine in about 3 weeks via new mail everything as described, stretching and squeezing normally, thank you store recommend!
Haven't tried it on yet. shouldn't jump
great product but not made for larger, thicker people. The set I received would not fit me at my smallest limp. Only buy if thin dicked
Except my wife is not good, and I told her to insert it. You better get a.
Great are soft and do not tighten too excellent
I arrive early, well packed. They look flexible and good material, the sizes are suitable and everything arrived in order
Good. A bit more stretchy than I thought they would be, but still fit reasonably.
The order arrived perfect and in 15 days to Colombia, I was surprised by the speed of this shipment. The material is soft and fits well to the member
The product did not come
good
Packed well. Fast Delivery
Normal such rings
Item as described. I advise the store. Arrived ahead of schedule.
Chudova thing. For all one hundred
Vacuum packing whole came quickly, haven't tried yet.
Everything arrived quickly, great rings, recommended store!!
It looks like good rings, the rest will be used, we have been driving for 5 weeks
perfect
Cope with their task
I am not very convinced but it is something more personal than anything else
Very elastic
As the images only need to use them
The silicone is soft to the touch but narrow at the same time, which improves the turgor
Excellent Product for very good price
Cool things, but not strong
Good quality, it's the second time I 've taken it, soft silicone, but it doesn't tear
Cool Thank you very much time keeps sperm recommended to everyone
fast delivery and product quality
100%
Everything is fine