SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nickel , comme convenu dans la description
Excellent Product
Brave with a coupon of rock, viyshli 34 centi
All OK
Отличный товар. Мягкая и легко тянется.
спасибо,все подошло.
OK my kaifanula)
Super
Quality's very good product very good value for money heighten fast shipping in very good to very good service from shop to service from company very good shipping
классно
Norms
ок
Everything ok
Thick, on a thin device.
товар пришел в хорошем качестве. описание точное. материал приятный
usdamgansen
Excellent quality and price. nice silicone, good stretch
Soft
thx received my order but very slow ly shipping
Fast delivery, very cheap thing
Nahijal schvidko for 3 types. Recommend!
классные колечки
Good ringlets. Not tight, soft. I think, suitable for all sizes.
The goods reached in 19 days, as well as the main product was attached a gift
She liked it.
3 rings came, the description of the exact-the diameter of the Rings is different (the diameter measured), stretch, the material is soft, the pattern is the same different. The rings are packed in a film that needs to be torn, that is, 5 can be sure that these rings were printed on production, not nested by the hands of the store. I did not communicate with the seller. Came in 3 weeks
All OK
Perfect. Too fast too. wasn't expecting it to arrive so soon
Soft nice silicone
Fast delivery, good quality
pas encore essayé
received same item as advertised. arrived in 35 days.
Got it, we'll try it.
Love this product. Definitely accurate to the description. Quick shipping.
55555 OK
Broke after the first vomiting
Silicone. very soft. But the purpose is not suitable because of its elasticity.
Super fast delivery, very good Product.I recommend.
The article comes exactly the same, good material does not hurt, recommended
Good fit
OK
Article equal to description, small rings squeeze more but have dimensions according to information. If there is not enough lubrication they become annoying to both. I recommend them
muy buen producto, buena calidad, nuen material,a justa perfectamente, además la comunicación con el vendedor es buena
They are chidas 3 different sizes and similar shapes although of the. Same way different positions We hope to release them well and soon They looked good but I don't leave an image
It came quickly, without specific smells. They haven't tried it yet.
Not yet tried but delivery fast
Hello. Order Received, packed everything is fine. Rubber rings, we will test.
The quality is good, packed well, it came quickly.
Fast delivery 5 stars product well sealed, totally discreet.
Smaller than thought but super stretchy