SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
There is no proof
Good product. Shipped and delivered very quickly and discreetly. Functions well and as described. Products has an overall feel of good quality. I would recommend this product.
ok
Las vibraciones muy suaves... La rotación es buena pero casi imperseptible.
Strong smell. When washing, the water gets inside through the control buttons on the toy. The battery is enough.
I'm happy with the massage. Massage doing great
good
Description exact, delivery to Moscow in 11 days, battery-tablet included!
Description corresponds, the packing is good, did not check the performance, because the completely discharged device...
Small, for me a two-meter-old male feels a little. I'm much nicer with a simple little rubber dildo, which perfectly gets into the prostate, and that's so that's where the elosiet is, but it's not particularly.
Good quality, soft stisculation
It works as expected, the delivery was quick. Happy with the purchase
Used once. Massage is dubious.
Received Today, checked, like everything works... the device was charged, the quality is pleasant to the touch, put on charge, later I will write as in the case)
Got everything corresponds to the description
Got a very good like
Quickly delivered, quality corresponds to the description, purchase satisfied
thank you
Good
It came quickly in two weeks, packed well, and it is not clear for foreign eyes. How Xs works then add.
Good product, very fast delivery
Nice
Everything works but I would like a Amplitude for more. He doesn't.
too small to create interesting sensations
Product passed much faster than had come product quality pretty cool image as per these money just it testuję is super recommend this store
Compliant not yet tested...
Very pleasant feelings. Good instrument! I did not understand why the massager turns off, after working for about 3 minutes, then you need to turn it on again.
It broke within a week.
all fine, pleasure in use
Nothing to complain about seems to be a luxury model
Low rotation power.
The thing works. Not as much as a urologist's finger, but if you find the right position, the feeling from the part is similar. I'm trying to use prostatitis. So far with variable success.
Very hard, too fast, there are no calm modes, it works like a hammer. Not for people.
Prostate doesn't get it.
Everything is ok. Thanks
I love this vibrator in my anus. Feels great!
Well packed. Great stuff. Professional store. Best price.
Все хорошо, продукт соответствует описанию. Быстрая доставка. Спасибо продавцу.
The goods is according to the description
Great device for massage
ok
Giving this 5 stars despite to drawbacks. First is the remote which is rather flimsy. I broke it within 2 minutes. It's not needed anyway so no issue. The largest drawback is sound. The motor can clearly be heard in the next bedroom. That's not a major issue because you're guaranteed to make more noise yourself. Size is perfect. Enough girth to let you feel it, but not so much that insertion requires a lot of warmup. The rotating motion really hits good and the vibration is good and strong. Perfectly discreet shipping, very happy with purchase.
Satisfied with the goods, bought more for medical purposes, like like a prostate gets, I hope the effect will be from massage.
Good
Short
Everything works.
Very well packed and very fast shipped and very fast received. Good store and good and funny product. I’ll purchase again from this seller. Must recommend. Thank you.
Delivery to the Volgograd region, in 11 days. Everything came, well packed and in working condition. According to the purpose, I have not used it yet, but when testing everything is buzzing, vibrating, spinning around. Great thing in sight. Seller recommend.
ОЧЕНЬ ГРОМКО РАБОТАЕТ
Fast Delivery