SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good lingerie my woman likes
5xl is my size but I stay boy! Good product quality but varied the size
Très bien
Are of very good quality
it's beautiful. very, very sexy. my husband was crazy when he saws me. awwww.
Everything was great
Great!
Thank you
Goods 1A-fast shipping-Seller unreservedly recommend-Thank you
As I know. Look in the description... my wife liked it
looks better on then I thought it would !
Cute
Threads stick out. The fabric is so-so to the touch. For big breasts, clearly, but not 5XL, except Chinese. On wide shoulders or large girth under the chest will not go. For women who have breasts and butt, and a clear waist-there will be fire.
The parcel received the whole item and as described.
Very nice garment but I was wrong in size me kedo big jiji
bien
Arrived extremely quickly, the problem is that despite buying 5XL was something small, there should be a larger size, so the dress did not enter, but then otherwise very serious in everything.
Sizes don't match
The quality is in excellent condition, I just don't like it, it doesn't look very beautiful
Exelente product arrived at my house on time I recommend the store loved my wife
Not vidpovidam rozmiru
All good
so sexy 5xl fits 250lb bbw we'll
quick shipping good quality.
Norms
Very small size.
I arrive before time, the quality is not expected, but it is such that the image.
If it's elastic and it's like the picture and if I get there very fast If now to see if you like my husband
Good quality, fully customisable in size. Looks a bit weird on the butt area but feels fine and comfortable.
Nice and sexy.
It's very cool.
Everything is fine, the description corresponds. I am pleased. The store positively recommend!
Fast shipping. Good packing.
muy bien
The color is not the same as in the picture
Great goods, fast delivery and fair price.
very good.I'm satisfied
The chest looks wide pictured in reality is not + otherwise is beautiful
מצויין
Parfait
a littel short, anyway it's ok
I love it.
The size is very big
Average quality
Looks like in the photo. On the Russian size 52 came with a margin.
Very satisfied with the product
beautiful
Sexy just like photos.
good product. recommend very fast delivery
The article is very nice. He did its effect. A very small flat I have the impression that the strips of fabrics that cover the chest are a little narrower than in the photo.