SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The product was sent quickly by the store, wrapped in a kind of bubble wrap that you can't understand what it is, very discreet, so I highly recommend! W-O-W...O-M-G The item is too beautiful, just like the ad photos. Makes you want to leave it in the room, like a serpent statue. A pity I can't put photos here in the evaluation. The size is excellent (it is large, so I do not recommend it to beginners), the curvature, textures of the embossed designs and this lump of the glans make for optimal sensations. The smell is almost non-existent, which is great, it seems to be even premium silicone. Its suction cup is large (good for fixing on smooth surfaces). The cost-effectiveness is excellent, without a doubt, it is one of the best items of the kind I have ever bought. If I could, I 'd rate 10 stars.
It looks good, the quality is excellent
I thought to buy for a long time or not. I did not use it, but it looks different from the picture, the relief is not so pronounced (and not critical of course, but it is marked with a spot)
good quality
Looks good and will me much enjoyment during its use.
Qualitatively and soundly packed. Fully corresponds to the description, unpleasant and foreign odors are absent. Delivered almost on time. Expectations from the use of the toy are fully justified. Seller and his store recommend. Wish success and prosperity in the new year. Thank you.
This review is for all guys out there. Great dildo but not for new bottoms. The feel and size of this monster are absolutely perfect and amazing. Compared to the real thing this is very close on feel. The suction is perfect no need to worry about any moving with this one.
Nice and soft feel, good quality material. The missis loves it :)
I ordered 5 received 1
Great suction. Great texture. Girthy. 100 strokes per minute. Can't wait for the next round.
This Is a monster. It will destroy you. Must work up to this size, but once you are able to use this size you will have more fun then anything else in your life.
I accidentally bought 2 of these. I am into large insertions and now use them both at the same time!
The colors are awesome. Size, thickness, and softness is just right. The ridges and bumps seem like they really add to the sensation of it. If your curious about this toy just buy it! Veterans of toys will enjoy this also, I know I do.
This thing is a damn monster, almost too big for me and for anal it is extremely intense, definitely need to work up to it, but Its honestly great.
Absolutely flawless! This day is really most fun I have had both with oral play during strap on time with the wife AND for the backdoor, I would imagine it feels good for those who have female parts too. The tip pops in so nicely, AND the scale pattern on toy isn't just for show, it has nice grooves that feel good to play with on your tongue but can't really feel them when you are using it in the naughty place. The most perfect toy I have bought in the longest time.
I’ve had big before, and this one is HUGE! Ladies, be sure to warm up to this size before trying.
It came in an excellent condition. Wrapped as discrete as possible. And in just a week. I feel comfortable.
I accidentally bought 2 of these. I am into large insertions and now use them both at the same time!
What I've been looking for Didn't try suction cup probably too heavy to stay on anything but it doesn't matter cause it's amazing
This thing has a ton of texture and girth. It was great in the front, but the back door took some work. It is amazing though!!!
This toy is amazing. Its soft but yet firm enough. I use it for anal play and really enjoy it. I wouldnt suggest it for beginners but with enough forplay its possible. I use it to warm up to my bigger toys and its perfect! I give a definite thumbs up!
Great store, fast shipping, excellent
Very very good thank s
super.Fast delivery withing 16 days. Super quality, I will order again thank you
very good quality look the same on the picture .
Perfect. Thank you!
I liked the size (matched up pretty well with the measurements given already,) the colors are fun, and the shape is interesting. It has a very smooth feel though you probably won't be thrusting hard with this (because of the cool spines!) I wouldn't recommend it to a dildo noob, but if you have dildos of similar size this one won't be a problem. It did come in a discreet box.
Super fast shipping, so so so pretty and came in discrete shipping. the size is a little intimidating but once you get used to it it’s beyond lovely! highly highly recommend
I bought this for my wife and she seems to love it ! Good for beginners or experienced users ! Lot of texture for all the feels !
Lovely shame so far for post