SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
As in the photo
Not yet tried but looking good quality
I have others but this has been more than I expected, pleasant feeling, a little noisy. Fast delivery. Ahead of Time
Very good I recommend it
article conforme à la description
Perfect
not really strong
baddddddddd
Very good
Love this I’ll just say you won’t be disappointed😍
Wow, this was such an amazing product. I was very surprised on how fast it moves. Everyone should get one of these even your Nan.
Very pretty well Pack good reloading base a lot of very effective vibration level on my clito
very good
Excellent Product
Did everything it should do.. very powerful
My wife really liked it) finish in 30 seconds)
Juge tsikava ichrashka. Buzzing to push one button. Load it up. For dotik oxamite
Is as is the description, easy to use, super nice and delicate, very soft to the touch. The size is large, it has a lot of strength which makes it very good and pleasant, it vibrates very strong💪 It brings manual and comes with its magnet type charger that connects via USB to the other end. It is easy to charge, charge separately and lasts long enough, does not unload while in use. Arrived home in 7 days, ordered on a Tuesday and arrived on Tuesday Unobtrusive envelope without data Won't let me upload photos
good product!!! recommend seller!!! :)
Recabido
Great product, well packed and with a lot of discretion. It has more vibration modes, I like it very much.
I really haven't used it yet but it arrived in a good package and I see that it turns on very well
It definitely gets the job done and I’m loving the different speed modes that it has the size is incredible and no complaints here lol
Everything came right, but it was not something I expected. Rating 5 stars for the purchase itself that everything went well and the product matches the ad. I did not like him in practice.
Pleasantly happy after using it!
Amazing toy me and my husband had fun using it. It definitely takes you by surprise
best sex toy I ever had it is so good and awesome best thing I ever brought from the pussycat house it a good store I recommend this to everyone to buy it it is so amazing best pleasure you can ever get from a sex toy I love mine it so amazing please buy y'all one women and men for your woman she will love it trusted me she will love you for buy it u will make her happy u happy and get all the pleasure she wants and u
Many levels nor used but I turned it on and it seems great😁It has many modes is soft I think it will fulfill its function
Item arrived in very battered and broken box but works perfectly so not sending it back. Recommend better packaging in future.
I love it
Exactly what is reported to be.
I'm so happy my item came today n on time so I charged it up n enjoyed it and I want to say thank u for this lovely enjoyable item that was good priced for the performance you get n get alit for ur money n I will be buying more adult toys from u in near future n I'm very very happy with this item and want to just say thank u n have a good day
Will go
Very good
Excellent🔥My clients love it
Good fun for her
I loved it. Quite a bit of vibes, it has a lot of modes. It's super good what I like the least is the way to grab it, a little uncomfortable
Tried to arrive well packed and works
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Came for 3 Tija. All Super
Excellent price quality ratio and very good delivery time also like the packaging of the same
Bien
brutal.. recomendable 100%
Not bad, look good material, very fast delivery, nice colors, very good size, just the packaging very ugly
Super beautiful, soft, a lot of power. I hope and comply.
bien
Works really well
It's so strong.
Good stvarcica, Lako se puni, kvalitetno Radi, materijal ugodan. Isporuka eats Bila brza and monostavna.
the little device was more than what I expected. I was a good buy. I am enjoying my money. money well spent.