SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I don't try it yet but it simulates a mac jajaj lipstick, very cute
I loved🙈
The vibrator massaged my vagina very efficiently I sucked the juices
Only one speed. Other than that everything is the same
Great item
good
Does its function
Muyyyy buenoooo I recommend to relax
Absolutely amazing
Gostei
Excellent, the packaging is always discreet even though it does not come in a box, but in a yellow envelope
Perfect and good really works excellent
Funny hear
Small but functional and discreet, I recommend✨
Really strong vibration. I'm surprised that such a small thing works so well. I recommend
Arrives super well packed, very fast and discreet delivery
I wouldn't buy it again, the thread comes out easily
Great for bachelorette parties. Doesn't bring a pile. You have to put a small pile of the AAA
works well
I am dedicated to the resale of these items and I highly recommend this product
all Is good
Does not have the desired quality
It's like the description only it's battery powered I thought it was rechargeable but it's well recommended
👍👍
Perfect. It works well. Does the function.
Medium but cheap at the same time for a gift🎁😂
Good product, good power and good vibration. Fulfills its function, without a doubt I will ask for more. It took me 10 days to arrive
tot perfecte
Bueno
Big power
Very good
Excellent Product, arrived very fast, the product matches the publication. Need to try to see how it goes, seller recommended
Frankly not what I wanted. It’s all hard plastic and you have to have a battery for it, I prefer silicone but yeah…my fault for not reading the description properly
This wena, he deals with batteries.
I arrived very well.. Fast and on time the product will be very good and I hope you will comply with what you buy. Thank you very much
It is Mew is useful. I'm not going to wait long. But time passed. Seller is very useful and I cheer Its sales are interesting. I can't see the unsense. Harbda
It is small but very subtle, the packaging in which it came super discreet and came with the name of lipstick as is (which is appreciated) has to be used with a battery, to clean it is easy and it only has a rhythm, and it is quite powerful, the only bad thing k where it says off/on and that, Here comes a sticker nothing more, but more than that it is very good
Met my expectations. I arrive super fast, it comes without batteries. Uses a battery AAA-it has only one speed but fulfills its function
It vibrates very loudly, not very discreet but great!'
Excellent Product
Suitable description
Functional and aesthetic
Did not serve no vibe
Good quality but it comes without a battery if you have to buy one
Not yet used ...... but it looks good ....
Excellent Product