SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Doesn’t feel as well as I thought it was going to. but it was pretty good.
looks great so far! havent tried it yet. this is xxl for those wondering and my hands are a little big so may not be true to what you think. also arrived sooner than expected which is great. (ps, if you really need it discreet, i recommend ordering it separate from anything else, i ordered it with another item, and the packing wasnt great and you could feel the shape through the package and it was a bit revealing)
Good consistency although it is not as great as it seems
Perfect!! It doesn't give off any strange smells and the texture is perfect in all senses. He arrived earlier than expected👍
The tip of the tantacle lacks any texture and it the package wasnt discreet. Suction cup is good.
I ordered the little one and if it is very small but it has good texture it is bn
working on wearing
I did not reach but they reimbursed me the money quite quickly, I think they confused the address, because in the office they told me that someone signed the collection, but it was not me.
great one
Super soft, accurate sizing, and fast shipping.
really nice and squishy, love the texture. has a bit of a funky smell to it which I guess will go away with time.
Well received GODEMICHE in the shape of A chicken, you have to make an EFFORT on the packaging, can easily smell what is in it, no DISCRETION! As for the product, conforms to the DESCRIPTION but there are IMPERFECTION has the BASE of the product, weakness VER the pressure, and the product sense like petroleum, I keep the product but have it for the price, that it would be necessary to make an EFFORT for the manufacture? And the packaging!
Came very fast! Great quality. Was well packaged but you could tell what it was from it because it's a bit thin (apologies to my mail person 😅 haha). So if it came in a box it'd be a little bit more discreet! Other than that I highly recommend this product.
I love it! The seller sent the parcel quickly, the goods arrived in Ukraine in only 15 days. The toy was packed in its transparent, sealed bag and in a standard envelope with a pimple. About the toy itself... I took the average size and I will say that it is very big. Very high quality casting with neat details, without ugly seams and silicone. The toy itself is odorless and sticky, the suction cup works perfectly. The appearance is funny, whether it is glass and without a suction cup, I would even put it on the shelf🤣Silicone, happily catches wool, so be prepared for this if you have animals at home and buy such toys for the first time. Silicone is pleasant, the tip itself is very soft and easily bends, and the toy becomes denser to the base, I haven't tried it yet, but I think there will be norms. For those who want a dense toy along the entire length, will no longer fit. For this price, the product is great! Also looks great. I definitely advise both the seller and the product, I will buy from this store!
Very good
ok
It matches with the description XXL
It is of good quality is the size that I ordered and well in your closed bag
i enjoy the toy but the packaging is terrible, a slim bag so you can feel everything
amazing and a good size for beginners
My wife loved it. The material is very soft to the touch. Exact size. Guaranteed fun.
Excellent Product
The shape is appealing but it's not that good. The shipping wasn't so discreet as we could guess the shape through the package. The wrapping wasn"t enough.
good quality, size as described... strange wish of my girlfriend was fulfilled and she is happy now
Moderately hidden wine, in an opaque bag, but only that, I would say that if they want something more discreet they should be careful. As for the item, OK, looks comfortable, soft. Need to prove it,
Check the quality was not great. It got a melted part on it which makes it not perfect. Potentially break easily if not maintain well
as described. Thanks
It's great! I bought it out of curiosity, I haven't used it but it's father
All right, the suction cup is strong and meets the description, the detail is the material, it is easy to get fluff on it :(
Good size and quality
smaller than expected
very soft
rico
Very soft and comfortable to use. Easy to clean, fast delivery
It looks completely that it brings :( I like its texture
Very good, soft and identifying to the ad!
amazing... get this
very for gay people
Very soft, rich and entertaining, it generates a new experience.
The truth with the article I have no problems, in fact it is excellent. The problem comes with my country's delivery system which is serpost. Since the product arrived much earlier than expected but on their first visit they did not find me. I had to go to the branch to pick it up and not be waiting for the shipment.
If it comes as it is the size💖
package is not as described. it's on a transparent plastic bag, no discretion at all
It arrived very fast surprisingly, in less than two weeks, great quality, especially for the price.
Nice toy, its big
Great
I confirm the delivery of the product is very well the truth is what I asked for and I am very satisfied about it
Very interesting
item is kind of loose, it lacks stiffness
It is good but they deliver it in the bag and put it in the delivery data what product it is, nothing discreet
The product arrived in excellent condition and according to the measurements for the price is perfect and has a very good texture feels very good recommended the only bad thing was that the bag in which it came was torn tucked in and looked inside