SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's very nice, nice the fabric and the right size
Small size
moyen
Lovely
Same as in the photo, fit well and arrive in just one week
Norms
Good
It is very sexy, the fabric feels great and stretches well, I am 1.80 height and it is slightly very tight but does not hurt expand well. The detail of the leg straps if they are very high in the image I hope to adjust it lower with thread and needle
All good
Just like the picture is cute and the delivery was fast before Than expected great service
The design is perfect. It was very good for Me. Thanks to the seller.
All perfect
Interesting sewed, top fit well but bottom is like…like on photo even it had to be tight on skin. I ordered as shirt for techno parties not as nightrobe😀. Packed normally in plastic bag and sended reaaaly quick! Material good and price is fine too. I like it. Bottom is not visible under jeans so i do t care but as nightrobe…im not sure cuz whole is not corect on whole but more on ass😀. But yep i recommend.
Runs pretty small. Still nice.
good quality
It is nice, it looks good… although it brings the low threads badly located, they consider they should go lower
All Super, thank you. Very fast delivery. I recommend the seller!!
Good quality material but the garter doesn’t work at all in the design and for use. The straps are so small you can’t get it up your leg. If you like the top part and are willing to cut the bottom straps, it’s a good buy.
According to the description, remains to try it, pleasant to the touch, arrived quickly
The fabric is transparent, and the size is reduced
suprising good quality
This cute I really liked ali esprexx is always jenial
I arrive super fast, it looks a lot like the one in the photo, I am 1'50 and I weigh 42kg it is very difficult for me to find bodysuits that are not big but this one fits super well to the body, the fabric is similar to that of swimsuits so it stretches a lot
I liked it but it has some slats that hang
The fabric is good, if I liked the product.
If they are very nice color the same they look 10
The bodysuit is as described, but the rubber bands do not fit on the hips
no las he usado aún.
Arrived very fast, the fabric is thin and transparent
It's a simple lingerie, but it's very sexy. I love the material, stretch. It is unitalla but reaches one M without problem
It is smaller than I expected and the elastic sides come loose, I had to cut them so they wouldn't look ugly
Excellent fabric and quality
Fits nice!
All correct
I loved the material. Looks very soft and comfortable... We will prove how .. My husband will be happy. Thank you✨ Very fast delivery
Not good fit on. staps on the hip are too big
Definitely order a size bigger!
Size fits but the straps on the hips and armpits are badly sewn and too short.
Perfect
It seems to Me that they could make more sizes, since the springs that go on the part of the legs are too short and they squeeze, the top has to be adjusted well so that it looks as seen in the image. I give it three stars out of five since it does not fit properly, the person who tried it on is neither fat nor thin, I recommend making more sizes.
Same as the image and it seems that the fabric fits any body
It's a little thinner than I thought but it looks pretty good from the seams, it came much faster than planned. Cost benefit very well
Sexy as fcuk and pretty good quality, nice one seller
Very soft Lycra. It looks transparent but did not wear it. Possible that it is in beige and/or on a size larger than mine (I do XS). The elastic on the sides yawning a little, I expected it given my size.
Size does not match, it is very short trunk and very high recess, the strips do not match at all, they are poorly located.
Arrived earlier than expected excellent for gift
Big
Soft fabric and comfortable to use. I’m usually small and it fits perfectly on me. The string at the waist side looks awkward and very loose so I had to remove it. Over all the product is good for the price
Very light and fresh fabric, the side's face was sewn above and more fulfilled than to fix it quietly
Soft Material, super beautiful. I arrived very fast.