SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
super sexys
Well, the product is kind ale yak hindly rozmiri menshi, it's okay for two brothers
Very cute and good quality. A. Little more boys than the right size
Narrow
I will repeat this purchase, very nice and they look like a glove.
Delivery shvidka, yakisna good, kolir yaskrawiy yak in the photo, I recommend👍🏻
Complies with everything as published... Lego earlier than indicated... Perfect seller...
The product has been delivered perfectly! everything is as described! the panties are very cute. everything is as described
Received quickly I am very satisfied with my order size well
Arrived earlier than I expected and very exelent service
Good fabric very beautiful lace
Very elegant interior clothes, I really like the texture too and very fast delivery, thanks Aliexpress.
Bery beautiful. Nice panties. They hold that they have to hold.
Very nice and sexy.
All OK
Pretty nice material for the price, the lace isn’t scratchy and the sizing is pretty good
Very nice, comfortable and good material, I would buy them back
Duge, Garni. On about 94 took L, can I m
The quality is good, ale rozmir is not a pidyshov, a little thing.
it's small medium, so be careful. it still fit me, but a little tight. i love the tissus
The panties are very beautiful and comfortable
Very punctual and the item as seen in the photo,. Thank you. Thank you.
The quality is low, but they come quite well in relation to the price
I loved them, identical to the photo and soft, I recommend them quite a lot, they came to Me too quickly so it is a plus.
I like it very much, the quality is good, the hips are 98 cm and the weight is 58 kg, I order the size L and they sit perfectly
The crotch finish sloppy and confident panties will quickly be damaged by it
The quality is good, especially for the price, the size is as described
They made me arrive before the time everything fine
Good quality fabric🤚
Good
It's cool and pretty.
According to the description. Arrived on time. Polyester. Well packed. The size fits yours, please follow the chart. For 60 Kgs size L. Recommended. I'll buy again.
They are good products but if we must know how to order the sizes but if you are satisfied
Good product price ratio quality
Goods for example, I will describe it, delivery to Ukraine is not without a price. Ediniy minus is a small commodity, for that Raja kupuvati tsyu bilizna for 1 rosmir bilshe, wear it in fact.
Very nice and good quality, I ordered size M and they fit right with their measurement board!!!!
As describe, recommended
Recommended great product
Delivery to the Ukrainian Duge Shvidka. On the parameters from 68, OS 94 rozmir L pidishov is normal.
Very good
Ordered R L. On the hips 100 fit perfectly. Very soft and pleasant to the touch
Like it. Recommend
Fast delivery, completely as in the photo. At the first wash very fade, wash only by hand. And so I'm very happy thank you
Are great. I think I will repeat
The parcel arrived in Germany very quickly. Item as described. What colors I ordered, I received them. To my size M ordered panties L (I don't like it when they go into the body). The size fit.
Looks and feels great. Thank you seller
Excelente
Excellent very soft
Cool Material
Polecam