SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It is smaller than you think
Small, translucent, thin, not suitable for convex popes, for flat,
Cant stop buying the item lol. Now i have 5 hah. Its too good, nice fabric, VERY good for the summer, it isnt not, looks good and feels pleasent. I like it, use some of it as sweatpants for home, part as underwear (very cool), and even wear black one outside as a normal sport, because it is very hot summer here. Thank you very much
I bought it with coins for 26 hryvnia, even more👍🏻👍🏻👍🏻Recommend
It's better than I thought ~ This is great for this price I bought it because I only wear one piece, but it's comfortable and good ~ ~
Nice bass piece, but I expected them to be looser and a little longer. I ordered L for P/pp Size in Brazil. I believe that XL would have been more to my liking. But it is beautiful and I recommend it.
good quality pants . very comfortable
The fabric is very good for the European size, nylon knitwear is not transparent, it is valuable that the set is two pieces
They were lying on a change, coming to a dot and thin. Trochs of the word, it's not hot in the place;)
The shipment arrived quickly and safely well. ~~ The product is also light and good ~~~~~~
Comfortable to wear
Hey The product arrived quickly and is new and in good condition And exactly what I ordered Thanks
Akiste on the territory)))
It's a little smaller than I thought.
Items as described, in good quality. Fast shipping.
The material is synthetic, but very soft. The waist is elastic. The design and sewing is simple but good quality (including the lace). Probably not for daily wear, but for summer rest or sleep they are great. I do not recommend choosing Economy shipping (Cainiao Super Economy Global) - very long shipping time.
Cool shorts, ask, ale for money is not critical, let me take part in the number and the problem of virishen. To give your own Rosemin.
Very good, totally satisfied, thank you very much. I already have begie one from another seller, much more expensive, but it is the same items. I wear it for more then 2 months now everyday, and i happy to buy this 2 as well. my favorite. I use it to wear at home, i use it as an underwer for skirts and i gonna wear the black one as normal shorts, because now it is so not in Europe. Thank you very much🤍💛
I bought it to wear it with pajamas pants, but Black is fine, but apricots? The color is not very beautiful ~
good
They sit differently from the girl in the photo, but in principle they fit in size. For home norms. Buttocks volume 103 cm
It was nice to be cool and not me! But if you wear a short skirt, it looks like...
I ordered it in black, but I liked it, so I reordered two.
Perfect
I don't like to spoil reviews and lower marks for sellers, but I didn't like the shorts at all. Fabric is cheap synthetics. I expected it to be satin and beautiful lace. I don't even want to measure
Perfect for doirshine Clothes
I like the touch of the Silk Silk and the top.
It's soft like silk, and the band stretches well, and it doesn't stick to your body.
It's longer than I thought .. I bought it to wear it with underwear in a short one-piece, but it's a little bit of an unknown captain. Except for that, it's cheap, so the cost of sex is good.
I finally received my order. Delivery time only 45 days.
August 25 order arrived on September 23