SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All clear!
Very nice
Pretty nice lingery but it's running to small I'm usually wearing size M and this I ordered its size XL. so you have to order two sizes more!
I order the third time from different stores, have never come. Since 2018, I 've been trying to be the owner of these bodies… I don't believe they exist at all. Oh, these sellers, they promise the girls, they'll reassure... And you end up sitting without panties for four years. To the one who has published them at the post office, Russia wishes the genital warts for the rest of its life.
Long lace itself. For this price-excellent. It looks neat. On the hips 91 cm sat well.
Product as the ad-came fast, well packed-Super clue
All Super
Although it's a lot of laziness to have to pass the ribbons through the lace edge, the garment is pretty
they are perfect, i just love them
good!^^
very good quality fpr this price!
Look just fire. Come untied, I had to open the application and watch the picture to lace up also)) managed. Lace, of course, thin, it will be easy to tear (but they look very beautiful. To the body are pleasant, nothing presses anywhere. At its 42 took S.
Nice underpants. At the waist is slightly wide. Price fire!
parfait
Wonderful Love, question what the boyfriend finds her.
Grade thank you
Delightful
Looks great
Exquisite panties, 48 kg 170 height size S
Все подошло)
I'll give it to me for zadovga "gusset". In Thalia, the width of the night in the hips. I finish 115 cm in the hips, ale vuzka Talia, it may not be normal for Tom
Nice panties
WOW FANTASTIC! THANK YOU!
Отличные трусики. Пришла за 2 недели, самая быстрая доставка. Лентовать надо самой, но это не сложно.
Very nice, just as it looks in the photo
top
The product fully corresponds to the description! Purchase is satisfied, thank you. I advise the store!!!
trop grand
Excellent all came up as in the table, it's a pity that the order did not reach the first time, but the store returned the money for the first order immediately, the repeat order of the
Девочки, кто сомневается берите. Кружево мягкое, швы ровные, лента вставляется очень легко. Мождель необычная, мне чуть выше пупа. Смотрится сексуально. Долго сомневалась в размере и взяла М, село идеально. Больше точно не нужно. Мои параметры 90-70-97. Рада, кому поможет этот отзыв. Почему то не могу загрузить фото
The quality is very similar to what is indicated in the photo, but sewn on other patterns-a very large gusset-behind look more open. The first time I thought that because of the error with the size. I ordered small-the same, the gusset is long and behind reaches the middle of the ass, the hips are open like a string, in such a combination it's ugly
Сейчас разбираюсь как их зашнуровать))))
Interesting Trusel. Look cool, but the lacing is strange. There are no special loops for ribbons, are threaded into loops from laces. Because of this, the lace is stretched strangely, and the top whole part is generally free. In general, norms for diversity
Not very much stretch, incredibly soft, looks chic, the seam is strong, the threads do not stick out, do not slip on themselves. Height 164 cm, 75 kg came up tyutelka in tyutelku.
Woooo I love it
I had to fight to tie them up.
Everything is super, but the goods came with a defect. The thread sticks out in front.
I love it.
Very attractive
Perfect
Arrived unlaced. Laced myself on every third hole. So soft!!! I wear a 10-12 Australian ladies pants and I ordered an xl. Could have gone with L because they’re so soft and stretchy
Excellent all, only for a long time
Great!
Very good quality
Didnt get a product.
The quality is excellent, very pleasant soft lace fabric
The size table is wrong-they are very large. Sooo!!! Do not expect that they are small, take the size in size or even smaller than usual. In the rest-the quality is good, steep
On the Osina waist will look. If there is a hint of the tummy, it will only aggravate the picture
Good panties, as in the photo, at OT 74 about 99 as a native village L, stretch bad, and somehow the rubber band on the front side, see if it is just closed. Who has wide hips and a thin waist, then, most likely, will not go-at the waist are wide.
suis contente de ma commande en plus l'envoie est hiper rapide