SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's a very big dildo, I haven't used it but it feels quality and it's wonito, plus it's totally worth the price. I leave Photo pq no one dares, and your suction cup if it sticks firmly, just q I feel that from dirty very fast tons you have to wash it very often or use a condom
Everything is in accordance with the description
Fast shipping. Very well packed. Discreet package. Exact description. Now to prove it.
Bueno
It looks really good. Just need to prove it.
Delivered super fast!
No, it's not, it's back.
good
Good suction fun to use
Item received. Thanks.
Excellent product!
Soft, elastic, smells a little. I hope it's gone.
Super thing, very nice soft silicone
Very good, arrived in optimal condition
can't wait to push it deep in me
Smells a bit but good
chegou bem rápido, veio bem embalado, muito lindo e o tamanho perfeito 22 cm
It's. What. pwdi
It came quickly. Quality is good. The girl liked it.
Exactly as shown! :D Thank you so much<3
Arrived quicker than expected and works as advertised.
Harsh. I expected that it would be softer at times.
Perfect
Быстрая доставка, качество прикольное и выглядит интересно, в деле не пробовали ещё
looks good, works good
Nubs and product itself are slightly smaller than expected but sizes knocking called simply!
Harsh
At first, the shape and asperity can be confused, but in the end no special sensation. A dildo like another, only the final diameter presenting a challenge.
The product is soft and has texture is very cool. Other than that it is transparent
Quality product with excellent characteristics.
Packed well, all OK, no smell
Quality is excellent. Recommend
Better than we expected, very good to hold on to.
Large, elastic, well bends
The suction power of the suction cup is very strong
Pleasant soft straight pts cool