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Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Star (41) |
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4 Star (4) |
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3 Star (3) |
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2 Star (0) |
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1 Star (0) |
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Product consistent with the description and my expectations. Good perceived quality. Order processed and received quickly. I recommend the store and product
ordered 6/2 arrived 6/16 14 days. as described. came in a Ziploc bag. whole order came in white padded mailer. 2 & 3/4 inch length of metal plug minus the fur. 1 & 1/8 inch on widest width of metal plug.
Very nice
Amazing
Identical good product the photos worth
Just like in the picture
Everything arrived well
,
Rough material. Wrap Wrap
Object according to the description
Because I did not arrive but aliexpress returned money I will charge combined shipment aver ke
Nice but not so big . well packed and discret .fast delivery in 13 days. not yet try
so sore but nice
cute. arrived quickly
In accordance with the description
Very small (
Thanks
not metal
It is soft, the plug is not too big, which is perfect, it is very nice
Very nice product. Made me feel like a naughty bunny.
She liked it, cool
Very cute I chose several colors arrived very fast
As the image
Equal to the image thanks to the store
the quality is good ,but its so damn small
Fantastic for the price and the quality is amazing. Fast delivery to the uk too
product was nicely made, but didn’t show well when wearing it sometimes, and the fur on the tail gets dirty easily. it’s easy to clean though.
Arrived in less time
Fast shipping, my wife loves it
It's smaller than normal but it's accurate to the show product
my boyfriend enjoyed it a lot. gets dirty of lubricant.
muy bien
Very nice something fragile
Great gift
Very good size, fluffy and cute
Excellent quality and price, I arrive very fast
It's perfect.
Not as much fur as in the picture. Smaller
Same as the photo
Very nice and comfortable, perfect to start, use relaxing and lubricating and the feeling will be nice✨
Everything ok
Very soft and cute
hermoso
Perfect, as description
It's very late.
I asked 2 and only one arrived, but the store devoured the money from the item that did not arrive.
Beautiful, same as the picture!
beautiful