SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
For this low price-a super cool feeling.
Super feeling. soft and you can hardly restrain :)
I got the part has now been prolonged time and I can only say wow.
It has its soft vibrations and for its price is fine .. Price quality above all.
The product is of the best quality, the texture of the silicon is very soft and surreal, the vibrating motor is very powerful, the sound is very good. It's the most exotic thing I 've ever seen. I recommend it 100%
Sent very quickly. Came to Germany in a week. It's cool, I recommend it to everyone!!!
I really enjoyed this. comes out easily for easy cleaning, and just dry it off and put it back in its case. It feels good, came in very discreet packaging. Highly recommend!
O this is the best tool to take off all the stress
beautiful for the price, good long fit 7 inch so highly recommend
Great price for a grand product. Would highly recommend this product to anyone.
Very classy design, good quality, highly recommended.☺️
Its really a great little toy, easy to clean and just fun.
I was very surprised of the feeling. for a cheap price it sure does get the job done.
My partner basically loses themselves with it! So much fun!
Omg..I definitely glad I purchased this item... his toy definitely gets the job done and very satisfied that I purchased it.
I've only had a quick play with "her" so far but HOLY SHIIIT, After a charge and much anticipation on my part I had one of the quickest "O's" in awhile. Looking forward to the weekend when I can lounge around and REAAALLLLY have a go at it.
I like that it came with so many options of vibration modes. Super easy to clean!! Everything comes apart so you can wash it with soap and snap it back together
This product blew my mind! .. By saying that I mean it does the job. It's not as deep as it could be, but it's deep enough. I'm not sure how else to say what I'm saying here lol
overall satisfied. Instruction should be included inside box, had to come back to ad yo read it over again. instruction on cleaning and only had 1 voice option, I thought there was more
Looks just like in the picture. I'm not gonna be gross like most of the other thirsty guys on here. but this works great! Gets the job done in 10 mins for me and feels very close to the real thing. Great for if your partner isn't putting out
Great quality product. The vibration settings are great
order well received, though I was highly disappointed with the local delivery company cus the item was a bit opened, but that notwithstanding I like what I got, exactly as it was advertised, I also appreciate the store for free gifts as well, though I've not tested it yet, once I do so, I'll come back here for another review. thanks
Pretty fun device! Make sure you don't over charge it
Damn this thing is nice. I kept seeing people post about them so I have to get one and try it out
The delivery was fast. I am very excited about this toy.
Great quality, great texture, great vibration, and really tight! Like everything about it, including the price!
This toy works really well. Vibration patterns are strong and very pleasurable and makes things sensitive.
Easily the best toy with vibration I've used. Mostly because of the fact that it's tighter than others I've tried. Has many settings for vibration, and is easy to clean. just rinse it out well and you're good to go. Make sure to have lube too!
This is the first toy i've owned. and I can't believe I waited so long to get one. This toy is great. it comes with multiple vibration functions and is easy to take apart and wash when you're done using it. Fun to use by yourself or with a partner.
Very good item and feels great. The weight is good I'm surprised how fast it shipped and came in a discreet box as advertised.The vibration modes is also strong. But in order to use it more smooth, use with some lubes will be more comfortable.