Keeping your Doll Safe:1. Luckily, if you chose to buy your doll at AYIYUN, we offer some of the most durable and long lasting dolls on the market. However, we still recommend you take care when moving your doll to avoid any unnecessary bumps, scrapes, or drops. 2. It’s also recommended that when not in use, your store your doll in a cool, dry place away from direct sunlight and extreme heat or cold. 3. It is suggested to make the doll lie flat or hang as for storage. If lying the doll flat, please do not place it on hard surface, or its back and hip will be squashed and deformed.

* OEM or ODM:AYIYUN team have the great ability to design, develop and produce for real love sex doll. Regardless of mold design, raw material formulation, skeleton design and doll production are top-notch. If you are looking for OEM or ODM partners, AYIYUN is absolutely the best choice for you. Skeleton: we have the best metal processing manufacturers, the best processing and technical personnel, and we produce metal skeleton in high mobility and high stability for sex doll, our standard its evo skeleton. Production technology: we have the most stable production and after processing, dolls with our own brand AYIYUN have been sold all over the world for more years, and generally get high praise from the terminal customers, which is our best proof.

* Quality GuaranteeThe quality is essential for AYIYUN sex dolls and we only provide high quality dolls with a 100% quality check before delivery. What you see on our website is exactly what you will get. If you receive the wrong item, or your item is defective when it arrives please contact us immediately for a resolution of the issue.

* Policy of Replacement

Your doll is produced according to the order and custom made just for you, once production of your doll has begun your order may not be canceled for any reason. A Replacement will be granted only if you have received an incorrect item due to our factory error. If the doll is damaged through improper use are not eligible for repair or exchange, regardless of the duration of time the product was used for. If you have received a defective item, we may opt to fix it or replace it at our discretion. In which case we are happy to pay for the return shipping, fix or replace the doll at no additional charge and ship it back to you (standard production and shipping times apply). Please kindly note, we accept your reflection for problem only within same day after the package receipt date, so please inspect your doll as soon as she arrives. Customer satisfaction is very important to us. If you have any question or problem with your order, please contact us and we will do our best to fix the issue immediately.

* Doll head sell separately?

If only ordering a separate doll head, the price will be $80-100 but if ordered with a doll body, the extra doll body will be $100-300. The price of above is depend on the size and weight.

* Is the doll head removable?

Yes, all the doll heads are removable.

* Make the doll breast bigger or smaller?

The doll mold is fixed and the size of the doll’s breast cannot be changed. Fortunately, we have a lot of body types to choose from.

* Can I order the custom face?

Yes, as long as you provide a reference picture, but you need to make sure you own the copyright of the portrait or image.

* If I order a doll pubic hair, is it removable?

Although the pubic hair can rub off with time, it is not removable as it is glued to the silicone skin of the doll. If you remove the pubic hair patch, there will always be “scarring” on the silicone.

* Do I need to pay customs duties or import taxes?

No TAX