SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Awsera
We need to check.
10 days to Riga! Fast! Quality is good. Recommend!
بائع رائع
Never arrived
Хорошо работает но резинки быстро рвутся. Надо сделать качественные резинки чтобы не порвались
Product arrived everything seems to be fine thanks
Noma
Top in! Automatically Saya.
Item not delivered due to lockdown, i got my refund on time. Seller response was good.
Not tryd it
excelente
The main tube arrived broken, the product is not usable very badly packaged product
It cane with an broken i about Q5 pieres so you cannot use it for nothing packafa was too damages
8
I arrive in perfect condition the product
Product stolen or lost but the store has nothing to do... Do not buy because product not arrived and paid...
Super produit
Item came very quiet and peaceful. Am definitely buying more for my friends.
Fast shipping
Excellent product. Timely arrival
Packed goods very very bad, the bulb cracked. Probably have to try to seal.
Everything came quickly and safely
Everything is otltchno, the pump works, came a whole. Track tracked. You can bathe, safely order.
They never sent it to me.
There was no need to contact the store. Item shipped quickly. The parcel came also quickly. The quality of the goods is decent. All as in the description. Pear shakes pretty hard. I recommend the seller and the product.
Ok thanks
Everything works, everything is super)
Quality is very good.
I am satisfied with product. Vaccum, Quality and Size of product is very good. Diameter of product is big for me. Thanks to store.
The instruction catalog cannot be read well and does not properly explain how to use it.
Product is as described. Received in discrete packaging.
The team arrived in perfect condition, 25 days earlier than expected, and tested and works perfectly. super enchanted by the premura on arrival and concern for your store. I recommend 100%
Good suction.
Profited as a photo but the case broken
Not like
Works fine! Growing in front of her!
The quality is good, the bulb is glass quality, it works well, it sucks the great-grandfather responsible, never ordered it, never disappointed)
It's all right, got it.
I like it, it works well, and it gives results
Don't use the pump at a high pressure for too long, it may cause some bruising and it may also cause the underside just beneath the head to bulge out unnaturally. So be careful to not overuse it. I also found that was less likely to happen when I was sitting while in use, keeping the unit pointing upward (as opposed to standing). Also, be sure to use lube!
Rubber no good
cool
This is the first time a tried a product like this, I always thought it didn't work but I was blown away at how after ten minutes I was noticably bigger and how long the size boost lasted... use wayerbased lube and it's even better)))
This pump works very well for the price. Obvioiusly it has little or no effect on the length--increasing length is virtually impossible IMO. However, it does a fantastic job of increasing girth, making my penis noticeably fatter. My wife was quite surprised by the added girth and wanted to know what had happened. She had a few questsions but at the same time she didn't complain LOL.
Quality price is very good
I was surprised as how well the pump worked. So easy to operate. I love the way the buttons work for suction, pausing, and releasing the pressure.Recommend!!
Thank you store
Useful toy!! Extremely well made and powerful. I haven't used it enough to see a change in my size, but that's not really what I got it for. The aging process takes it's toll on your body, decreasing the strength and stamina of erections. If you've noticed that erections aren't as firm as they once were, you need to try this! Friends, just buy it)))
Smooth transaction, a pleasure to buy from, thanks.