SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Arrived before time everything fine
Am not disappointed what a horny dildo. Size is perfect both depth and knot. Please note this dildo is not for beginners demijne has a knot of 8 cm section so you should experience have. Once you get over that knot drops you get a feeling what not to describe is so horny. Item was shipped quickly in Netherlands
It will do. Thank you.
Product shown is the product you get. I ordered the XXL because toys on here tend to be on the smaller size. Well, it arrived today and it was bigger than anticipated. Knot is approximately the size of an adult males fist, so definitely have supplies ready to help you be able to take it if you're inexperienced (like myself). I am in no way dissatisfied with my purchase. Love that i can feel every inch slide in and out as i have it pump away on my hole.
It's about really fast to feel cozy giant spooky may ננסה it really big פחדדדדדדדד
It's really big. It's a luxurious material as the size shown in the photo.
Great Product I endorse!! It came quickly and so did I
As expected.
I was wondering if there would be more
good quality
very satisfied with my dildo it's absolutely humongous I love it
The item is impressive very soft and the perfect erection, it is easily introduced and its feeling is delicate and tasty, that is to say, the ideal suction cup holds perfectly and good one word “excellent” Thank you very much for the shipping and your wrapping is perfect
Love it very much, good size
Super fast delivery. Two weeks faster than promised. Effects yet to be tested but expectations are high.
Bomb stuff. Seller recommend,
Excellent quality, soft, comfortable and flexible sooooo, am totally satisfied = 3
Very good quality. I liked it very much. Merchandise corresponds to description. Seller sent products properly packaged.Highly recommend! ! !
Excellent rooster, my wife likes soft materials. If you want an ordinary person and accept it, you won't regret it
The size on length was fine. Really good! It was clean and came with lube too! Shipping is also very discreet!
Fast shipping. Discreet package. The product corresponds to the description. Soft, flexible material, with fair stiffness. Good price, good to buy, good service
Hello well received the parcel thank you
I am so proud to show off to my partner how deeply I fills in me,not hard, not too soft, all as it should be,Recommend.
soft texture, really good size for a first time and if you want to buy more exotic toys
Very good looks,soft, good suction cup. Average size. Good quality.
Superior quality. My first dildo I bought, it feels great, the tube is amazing. Yes, as advertised. Get what you see here.
if you're a size queen, this is damn good value for money. good quality, good feel, great look! very happy customer.
Package received, well packaged. The dildo is really good. Nice quality. The suction cup works perfectly. It really does not miss much for the knot to enter. I work there
shaft as big as a forearm. that knot. whew. work well