SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Did not try
Доставка приблизительно за 15 - 16 дней. Понравилось что принимают форму изгибов. Не понравилось что длина резинок для яиц и члена не хватило, мне не удалось натянуть эти резинки. Ну и и до конца разместить массажёр в отверстии не получилось (
Small but thug. When you introduce it and start vibrating it stops time. I still have to try the temperature thing.
Description exact. Everything works. Packed in a box, the goods are not parted. Prompt shipment and fast delivery. Track full.
Looks good.
Everything works! it came quickly, before the deadline. the ring under the penis is 5 cm, narrow. you can drive for a long time, it's like a stake) To the store Thank you!!!
귣
So nice.Thank you.
Got everything working. Convenient charging. Convenient remote control. In appearance and to the touch pleasant.
Nice toy but much smaller than I expected .
Fast Delivery (15 days mosquito. OBL.). Fully corresponds to the description. Thank you store.
I like your product.
The parcel came in 2 weeks, the thing itself is very cool, comfortable, takes where you need to go, I recommend to buy, the vibro is very comfortable, but the rings are are on the member of the vein as a horse are made))) in general, everything is fine
It came quickly to Moscow, nice and soft, a little too small elastic for eggs and penis, vibration is strong, many modes, everyone is happy, I also liked the wife)))
device is exactly as described
In appearance, everything is very solid and at the level, it remains to check in practice;)
3 weeks to Moscow. The packaging is slightly crumpled, but it is not critical. Everything works, the vibration is strong, there are many modes. The quality is excellent. The size is what you need, both in length and in diameter. Before that, different were, this one is the best.
Bought for her husband, as a gift put beautiful pink openwork panties))
good
Пришёл в непрозрачном пакете + фирменная коробка. Плюсы: вибрации очень мощные и приятные (я таких хороших ещё не встречал), есть небольшой подогрев в области основания, гибкий, неплохие зажимы на яйца и пенис. Минусы: маленький, сугубо для новичков, в разработанной попе держатся нормально не будет. Были бы эти шарики диаметром хотя бы 3,5 см, цены бы не было. Моя версия ещё и короткая, только 16,5 см вместо 18,5. Здесь фото в сравнении с дилдо 18x3.5 - https://imgurточкаcom/a/Gw5Ayef (замените "точка" на "."). Небо и земля если использовать чисто для анала (а у меня в клетки верности особо выбора и нет), как доп. стимулятор если вы орудуете в это время своим "прибором" на 8/10, если, конечно, не будет вываливаться из вас :)