SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Not very much. Wear it carefully. you can pin your household
The ring’s a bit sharp, but it’s good overall
2nd time I order this cage, this time for a gift since I loved the first one. The inner part of the main ring has a brushed finish and can be a bit uncomfortable but the rest is nice and polished. Spikes ring fits a bit loose but it's not an issue. And let's be honest: if you want spikes on your cage then comfort is not your priority (or your keyholder's)
Item looks well made
Great cage. Tight fit, but very good to wear 24/7/365.
a bit difficult to get past the ring at first. i would have got a bigger ring if i would order next time
Great product
Product complete with specifications, some finished are crude,
Amazing, comfortable hand made(?) of incredibly high quality and easy to put on! Now I can comfortably be annoying and not worry about kicks between my legs :)
Always great! Sorry only the ring ordered a big...
Not for a thick dong
Slightly wryly done. When putting on it, it is very difficult to shove the lock due to the large play. Open Cage is a bonus to hygiene, but you can easily rub a penis.
Not as the description.
It was relatively quick, two weeks. I tried it for one day. Before that I had a silicone device, which was a bit inconvenient and disturbing. Also, I manage to escape very easily, and my wife needed to punish me whenever I released myself. So this one is smaller, the ring is thick, so if you are able to put it on - you won't manage to take it off that easily. Also, the anti-off ring helps, especially for the times that you get a hard-on. It's a little bit better than the silicone one in the feel, but I do need to moisture it always. I very much recommend this device for a long long lock.
Very good cage for the price. The length is perfect (wide) for the night. The diameter is a little narrow but good does the job. Sensations guaranteed. Allows you to patient the leg part in the air without waste the precious liquid...
Parfait, agréable
nice product but the measurements of the long are off. it is bigger length than stated. i have another similar that states the same length but they are not.overal good.
My best Penis cage. My Prince Albert can pop out and can be padlocked for more security. Length is perfect: my penis just fits inside (I'm not circumsized and I can't fit the skin in a smaller cage I bought earlier.