SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
😍😍 get it sis
I exceed my expectations, the photo does not do how magnificent it is. You need to have it to understand it
Item was how it was described in ad and as added bonus it seems bigger than i was expecting but am not complaining also item was delivered 3 days sooner than date estimated so all in all am a happy customer and happy with seller and will be continuing to make other purchases with them in the future
True to description, albeit still trying to get rid of the smell. Measurements are accurate.
good
Came fast, in a discret package. Slides very well ! Succion cup perfect on tile wall, and even sticked on irregular shower floor ! 1st timer, I'll definitely buy again bigger !
Well packed in carton, thank you for your privacy and good product
I love the squishiness of the jelly! Way bigger than expected though. If you're a beginner get XS first!!! (or even find a smaller one)
perfect !!
too big did big did not fit
Super well packing, very discreet and the quality of the product really support my expectations, I would buy it again
Fast delivery, delayed a little on account of the carrier. The size is larger than I expected and it is quite comfortable recommend. Package of the Ali Express that came with the detailed writing of the products what is not legal
it’s bigger than i expected lolll but it’s rly soft and seems to be good quality so 👍🏾👍🏾👍🏾
Omg too big for me. Lol need an xs. But the item is good for anyone who a M might fit
The suction cup is great and it is accurate to size, really worth it deal
Arrived quickly to NZ, and it's suction abilities are quite impressive. Better than anticipated. Definitely works well.
Is very soft. Is purple and has the diameter and long e that you request and that the publication says. I loved
The thing is normal)) me, to get good. Delivery for shvidka, okremium respect)
Haunted, it's soft but feels great🥴In addition the packaging is super discreet, and as far as the Measure s is exact the S is a normal size I would say, but perfect
Hmm how do i attach the rearview.jpg hmmm ohhh its asking review!! never mind then :p yaaah its so good :)
Exactly what I thought it would be
Size according to the description. Fast shipping. Good quality to the touch. The best that comes in a box in a very discreet package. Highly recommended.
Wine in super discreet packaging. The exact measurements to what is shown in description, as well as the color. The texture is soft, soft and has no aromas. The suction cup works very well, it adapts very well to smooth surfaces and without much problem. Really is very good quality. The size, even to be size S, is more than decent and even much more yes it is the first time you buy a toy. (Won't let me add photos, but it's not necessary to understand if I would recommend it)
Works amazing and came in less than a week. The shipping is very discreet also. The product is great, soft, size is accurate, and a good purchase overall.
XL is very big….
Good discreet packaging, the size is great and the texture is very soft
Deliciosooo jjhahaha arrived in Mexico in two weeks :)
It’s sooo good yall have to order this!! The size I didn’t expect it to be this biggg but it’s amazinggg get one now girls!
Super fast sending, product ok, no odours, effective Sucker.
It was bigger than i expected, very happy with it though
All excellent discreet arrived in 24 days looks durable material
Fast delivery, the color is a little lower than in the picture, but it's okay
get the XS if you’re a beginner. it’s great but hurts if you’re not used to it length wise. suction is good, easy to clean
Bigger than expected, but good size! Suction works nice, but it came a little warped. Included measurements in inches for the Americans: Length: 7 Inches (minus base) Girth: 4.75 inches. Shipped out fast, but delivered 2 weeks late.
Great
I ordered the size came to me. I recommend it very well ensized
Very nicee and it looks how it does in the picture
amazing 💦💦
love it
very fast. good product ,good seller ,i will order again
Excellent size and well packed, very discreet. I recommend.
All consistent with the product description of good quality I recommend
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Honestly the small was still pretty big in my opinion but is still pretty good. Thicker than I pictured it too.
Good product very protected good discreet packaging I thank the seller will be a good experience with this new size
Very discreet the packaging, it came in a sealed box and in the typical AliExpress packaging. The size is perfect.
Feels good material, soft and hard at the same time. Does its function
LMAOOO it js got here today and ive already done the helicopter with it, i didn't use it yet tho, lowk scared 😦
definitely not for beginners. hurts more than it feels good LOL…shouldve went with a small and let this be your sign to aswell
😳😳