SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This was definitely accurate to the picture and the measurements it said. However, it came with a tear in the suction cup, and the shaft itself is quite heavy, so it takes a lot to get it to stick to a surface like a wall.
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Fast delivery, as the image
This is way bigger than I thought. Be sure of the size before you order, in my opinion size M is already big, this is my second time ordering one because my first was about the size of two fingers and I wanted something a bit bigger but this was much more than what I was expecting. Not complaining tho, it doesn't allow me to post a pic.
The size is varied and it can be attached somewhere. Daily experience of life👍 ㅤ ㅤ ㅤ ㅤ ㅤ ㅤ ㅤ ㅤ ㅤ ㅤ ㅤ ㅤ ㅤ ㅤ ㅤ ㅤ ㅤ ㅤ ㅤ ㅤ ㅤ ㅤ ㅤ ㅤ ㅤ ㅤ ㅤ ㅤ ㅤ ㅤ ㅤ ㅤ ㅤ ㅤ ㅤ ㅤ ㅤ ㅤ ㅤ ㅤ ㅤ ㅤ ㅤ ㅤ ㅤ ㅤ ㅤ ㅤ ㅤ ㅤ ㅤ ㅤ ㅤ ㅤ ㅤ ㅤ ㅤ ㅤ ㅤ ㅤ ㅤ ㅤ ㅤ
it's way bigger than we thought but that's okay! good quality and fast shipping
Amazing, go smaller
So...we like sex toys...a lot. we already owned the Large. This time we bought the Medium and the XL. we used all three and it was hot. For the price these are amazing.
I liked it a lot, it arrived in a box which is appreciated a lot, even if it does not take the measurements very, but that is fine, it is very soft and the silicone has details that I did not think I would have, I am very satisfied with the purchase, it was totally worth it
Big and fat so my GF really enjoy . Good quality and price
Arrived really fast, discreet packaging, true to the picture although it’s more of a see through pink than opaque. I actually like it better than the picture :))
very big and beautiful, arrived perfectly and discreetly! 😸😸😸
sooo super fun! would def recommend, make sure u clean it regularly girls, gays and theys <3
Size is very accurate
👍
Wife absolutely LOVED it.
Good material, arrived in time and shape, discreet packaging, the box somewhat battered
had to pay more shipping at the post office to get package
It’s so good it reaches all my good juicy spots😍😉
I didn’t expect it to be good quality but it’s perfectly described, definitely worth the price. Delivery came when it said it would;) discreet packaging as well
Not bad, my friend will love her birthday present
Great use wow
Amazing for beginners, it's soft. I haven't tried it but it looks like it will feel good. Super discreet packing!
10/10 it came to me days before, it comes well wrapped. Super recommended. Just be careful to choose the measurements as it comes slightly larger in my opinion :)
I got a medium and it’s HUGE lol I wish I sized down but it’s nice material only thing is that it smells almost like skunk but It should go away once you wash it and It got here in a week so that’s a plus
Bigger than expected
Reall big
It is super flexible and good quality, arrived in a super discreet packaging, I recommend it
Arrived today, I have already debuted, the legs are even bobbly, I loved it, I do not know how it is for women, but men who like it can buy without fear
Very great size
Great
Very good product. Fast shipping and well packed. Recommended.
I pajie well mamaatrophic with this thing, I walio milk to sell, my satisfy I recommend it yes
My wife's words, "it's very soft!" man, great addition to the games for two, won't be sorry.
Perfect size. It arrived fast and comes in a non-suspicious box. I 'd buy it again.
Very good item to satisfy your partner or youself. Material is silicone. Hope it will last long. Cheap as well as
I recommend 100%. Product super soft to the touch, well wrapped, total discretion, very well done, I recommend it to the 100%.
good! honestly too big for me(as ive never had one before) but its ok! but get a small if ur new because that thang hurt at first
she loved it. it was a blast to use. this is pretty high quality and definitely hot to play with...this was another surprise in a fun group of toys we bought.
Vibrating
Of the indicated size and easy to use, it sticks well to the surfaces at the bottom by its slap
Good size, excellent quality, no aroma I would order it again in a very fast time and well packing
Delivery was very fast, much ahead of schedule
arrived 2 days earlier, bigger than I thought..if you want something that’s discrete and has good suction for cheap..get this
Is beautiful🔥Perfect size😝Good material arrived fast It is beautiful and perfect
Will… I can say that it is really REALLY big (since I’m beginner) should’ve known better to big won’t fit
Very good product, it arrived on the right date, it is very big, only described what is the product on the packaging.
Really good quality cans shipping was fast
that's a good cock!!! sucks well on window. cocks light the way very well. couldn't find a better cock
it was nice, never had something that big in me