SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Well, great, it is soft and firm at the same time, it has a good size, wine without details and good privacy, in its well packed box.
Delivery in time and shape, super discreet packaging, 100/10 product
An excellent product!! But very intimidating for the size!! It is very thick and very long! It is very impressive!
The delivery was very fast, it is soft and super comfortable I recommend it is like the size of a deodorant spray and the thinnest width
I did a favor to a friend to ask, I arrive quickly
I think you get what you pay for honestly, isn’t the absolute best quality for what I’d prefer but quite nice, definitley would recommend I got mine for $0.99 :)
Super cute big too big 😔 I messed up on the size so i can’t use it!
Extremely too big for my liking
Bigger than expected and thick but this father sticks well on smooth surfaces and the material is harder than I thought
works good
As description, good quality. A good chicken to leave it there.
for some reason i thought 6 inches would be bigger but thats on me. everything else is fine
It is very good, the size that I asked for it and the material is soft, I was somewhat afraid if I got hurt but with lubricant everything goes in and there is no smell apart that came very quickly
The product I carry before specified, it is consistent with the description of the seller, I am satisfied, it is recommended to the seller.
i got a medium and i was expecting it to be a lil small, but it’s about 6.5 inches! i’m a short woman so i do have a short v@gina so if you’re short like 5”2 maybe go for a small? it hits my cervix very easily and it can hurt, but is it fun if there’s no pain? :3 i went from the middle one to the one from this listing so BIG CHANGE but you just need to be careful! i actually recommended it to my friend lol
Very good warm, fast and discreet shipping. Good seller, excellent material. Cute colors
We bought a Medium, Large, XL, AND XXL! We LOVE THEM. They are all fun. XXL is amazingly HUGE. THESE ARE A LOT OF FUN USED WITH blindfolds. 😁
Fast delivery, super discreet package. Very soft smell color Material.
Does not let me attach photos, but arrived sealed in good condition, it bent slightly to the side due to the packaging, but it is OK, it does not affect the use. Personally it seemed big to be S😳If this is the first time you have bought a toy of this type, I recommend you start with the XS.
The person i bought this for liked very much, the material and the firmness is good the product is very good, i would and will definitely buy another from this brand.
shipped quickly, good, accurate to size, quality product
I got it as a prank for my sister and she slapped me with it and my face was red for a week but overall it was a really funny prank!😭
Buy this size at the request of a friend, but compared to size L, this one is a little skinny. Size L is perfect
It feels amazing, I 've never gotten into something so big But with a good oil to slip
Product as described, we order the small and medium to start off with and was perfect as a starter, it was enjoyed a lot. shipping was ahead of time.
Very satisfied. A little bigger then I expected, maybe get a small if your just starting, was going to get the L based off other purchases, glad I listened to other reviews
I’ll say to us this one even better than all those “realistic” ones.
I love the products is excellent and arrived in a reasonable time. Super fast and I loved it, in fact I was surprised by the size, as it was more than I expected.
I liked it I recommend getting it if your a virgin
High quality, fast shipping!
it was nice size, bigger than what i thought it was gonna be.
Exactly as in the images, I arrive in a week at the CDMX
Very good equal to the image, feels nice and is soft. It is very long and easy to use, it does not come with a bad smell or anything was very satisfied with this purchase, even when I arrived super fast it only took less than two weeks
"I bought a product that exceeded my expectations. Fast delivery, excellent quality, fair price and friendly customer service. Totally satisfied with the purchase!"
Really listen to the measures, I ordered a L and the truth is fair for a boy like me, it is not critical, as mad warning that if they don't ask for the right size it can hurt them, outside of that it has a comfortable and realistic flexibility, Can be glued to flat surfaces but is a bit heavy, I still recommend it
It arrived in the box, it is discreet, excellent material, it feels good material, recommended.
Good material, the measurement matches the description and the color is very nice. I liked it.
I never took zick before but this suction don’t work at all💀💀💀💀💀💀 but hey it’s cool get it it if you need it
The bomb as soon as he sat down on him realized who I had become
Very discreet shipping, arrived very fast, the package arrived in excellent condition and the quality is amazing, I recommend it