SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
As pictured looks good too
Hmm how do i attach the rearview.jpg hmmm ohhh its asking review!! never mind then :p yaaah its so good :)
Exactly what I thought it would be
Size according to the description. Fast shipping. Good quality to the touch. The best that comes in a box in a very discreet package. Highly recommended.
Wine in super discreet packaging. The exact measurements to what is shown in description, as well as the color. The texture is soft, soft and has no aromas. The suction cup works very well, it adapts very well to smooth surfaces and without much problem. Really is very good quality. The size, even to be size S, is more than decent and even much more yes it is the first time you buy a toy. (Won't let me add photos, but it's not necessary to understand if I would recommend it)
Perfect size
Works amazing and came in less than a week. The shipping is very discreet also. The product is great, soft, size is accurate, and a good purchase overall.
XL is very big….
Good discreet packaging, the size is great and the texture is very soft
Deliciosooo jjhahaha arrived in Mexico in two weeks :)
It’s sooo good yall have to order this!! The size I didn’t expect it to be this biggg but it’s amazinggg get one now girls!
Super fast sending, product ok, no odours, effective Sucker.
Good quality and adheres to cuakquuer surface
It was bigger than i expected, very happy with it though
All excellent discreet arrived in 24 days looks durable material
Fast delivery, the color is a little lower than in the picture, but it's okay
get the XS if you’re a beginner. it’s great but hurts if you’re not used to it length wise. suction is good, easy to clean
arrived soon, but the description is not discreet
Looks good quality and very flexible
Good product, serves its function
Bigger than expected, but good size! Suction works nice, but it came a little warped. Included measurements in inches for the Americans: Length: 7 Inches (minus base) Girth: 4.75 inches. Shipped out fast, but delivered 2 weeks late.
Great
I ordered the size came to me. I recommend it very well ensized
Very nicee and it looks how it does in the picture
amazing 💦💦
love it
very fast. good product ,good seller ,i will order again
Excellent size and well packed, very discreet. I recommend.
All consistent with the product description of good quality I recommend
Very nice indeed. Discretely packaged. Satisfies.
Excellent!! Arrived much earlier than expected
Fine
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Honestly the small was still pretty big in my opinion but is still pretty good. Thicker than I pictured it too.
Good product very protected good discreet packaging I thank the seller will be a good experience with this new size
Very discreet the packaging, it came in a sealed box and in the typical AliExpress packaging. The size is perfect.
Feels good material, soft and hard at the same time. Does its function
great product, fast delivery
Very durable
LMAOOO it js got here today and ive already done the helicopter with it, i didn't use it yet tho, lowk scared 😦
definitely not for beginners. hurts more than it feels good LOL…shouldve went with a small and let this be your sign to aswell
😳😳
Item as described, nice price, good delivery. Thanks! :)
Good quality, bigger than I expected😲Comes hidden, you can't tell what it is
Good product, fulfills its function without problems.
Good size
It feels good but a lot bigger than I thought it is my first and I decided to go big or go home so I got the medium (ik it’s not “big” but it is for me. I loved it on the first try feels so good 😩. I recommend it like truly
Excellent for its offer price of 5.15DLLs, to be medium, this long and wide, the packaging comes super discreet. Didn't give me the option to put a photo, just comment.
Super well to use as a beginner toy
Amazing