SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Normally, you can take it.
All nice except for the pink one, which is a weird shade of pink
ok
Very cute)
Very איכותייי
Took at a good discount on sale. Quality pleased! I would not even say that they were bought on Alika) no threads sticking out, everything is smooth, beautiful, the colors are good.
The quality is quite good for such a price. Size XL on about 104-105 sat perfectly,. stretch. They will climb on the hips up to 108-110 I think.
Super, very pretty lace
Gorgeous design finish very nice and colors much better thousand thanks I arrive fast
I have a 38 pants and size L is great for me. They arrived very quickly, in less than two weeks. I contacted the store because I was wrong to choose the colors and changed my order smoothly.
Cute I loved them
Excellent quality product, perfect size, excellent and recommended store. Thank you.
PERFECT, RECOMMENDED!!!!!
very good item. ok
As always qualitatively and beautifully, I order not the first time, I really like the landing and the model of panties, on the Ob 94 cm m sit well without overturning and not getting into into
Delivery to Ukraine in 1 month. Packed well, the quality is excellent as in the description. They took a larger size, came up. Seller recommend, thank you.
Beautiful, took for his wife, I hope they like it.
Very beautiful soft but unfortunately do not stretch and so almost in size ..
Panties ordered size XL, sat perfectly. I took the kit: red, green and black. In fact, black panties are the smallest, then go red, then green. But the difference is small and discomfort does not cause. Black slightly different cut in front. Everyone is satisfied, the quality is excellent! They look beautiful, the colors are saturated, the threads do not stick out, the seams are even. I recommend to buy.
Perfect size!
muy bonitas, buena calidad
The quality is good, but in Russian 50 Butt, on thin, with a tummy is bad
Todo perfecto, súper rápido.
They're very good but they cut a little small
Perfect as described.
bien
As described, correct colours sent. Fast delivery
Хорошее качество, соответствует фото и описанию. Посылка шла не долго. Можно рекомендовать к покупке у этого продавца.
Comfirtaibel.
On the Russian m it is better to take XL, small size
достойное качество
Good quality but give little size
Nice panties
The products are as described. They look good quality. The shipment arrived in Spain in just two weeks. Recommended store 100%.
Good qulity. I'll order more.
Great product recommended
Beautiful, on OB 96 sat perfectly, do not forward anything
My wife liked it, took XL, perfectly sat down. Thank you.
Lace panties too thin and don't look fluffy halter out off four key
Nagyon tetszik,jó minőségég.☺️Rendben megérkezett.
The parcel came. Thank you very much. Seller recommend
Very like, I order not for the first time.
Yayaya les culottes quoi !
mega schöne Spitzenunterhöschen . sehr zu empfehlen
Very beautiful panties. At 48 the size of the Russian XL is a little tight and landing is low, I like it higher, but they are still beautiful.
Arrived OK. Thank you. No מדדתי yet. Pleasant to the touch
With the store did not communicate, all as in the picture) cool panties and quality norms) Thanks
They look great, don't make balls when washing them, don't hook up or get big, good quality for their price. I like them and possibly buy more again. I recommend them 100%.
Quality is klssnoe, but if you want to wear, like high thongs, order on the size of your hospital
Fast shipping and good quality