SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Love these but pouch is too small
bien
ggg
Me va correctement
so sexy I am so horny when I wear them,!
Super!
I received the item,I'm very happy.
Seems big, but because you can adjust the straps yourself, it is already cast.
Very pleasant and elastic fabric .. Has clip on the waist to make it more or less large. Arrived early. Thank you store.
Excellent in quality and size.
Well, I sneaked in plus size, but it's adjustable. Nicely
excellent
Very pretty lace. Comfortable
Very comfortable and very sexy, even though she is adjustable, stayed a little Big but nothing that hinder me. I liked it very much.
Recieved with thanks
Hello I use size 36 EU of pants... Better one size less if you want it to be tight... The good thing is that you can adjust your waist, the bag if it is very large would be better a little smaller
Size fits well as described. Very nice goods
Perfect but size a little big
All OK!
Good quality. Fast delivery. Thank the store very much.
Perfect fit! Sexy too!
Very sexy, it fits well
Well finished. Corresponds to the photos
A comfortable, sexy and good touch tanfa. Arrived ahead of schedule. Very well.
Very original need to try but I think they will go well in size
A great pleasure to wear, a lace that deserves this title
Very good quality very comfortable
Sexy and good quality
everything ok
Súper sexy
Close to me marries
very nice.nice fit.106 kg.1 panties was to small.(but i ordered 8 luckily)
nice good for 107 kg
String bien sexy
All good quality!
A little too big.
Received ok. Good item
Very nice lace, and very large size The size "L" is perfect for a real basin Tower = 102cm While it is given for>> L 76-92CM/29.92-36.22 inches And the XL 86-102CM/33.85-40.15 inches
Order 1 size smaller
Super lækker G Streng justerbar
The lace is soft and beautiful But the size XL is large in between leg, I will resume in the size "L"
Very good. Perfect size. Well packaged, discreet. Thank you
Exactly as stated. Many thanks. Very fast delivery.. Highly recommend.
Everything is fine thanks to the producer
Se me and bien
Product conforms to the description
Pocket a little small but pretty
I arrive fast quality amazing price