SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This Maca article hasn't reached my home address.
Tired Port seems to be less ~ ^ ^
Efficient
Well received
It took a lot to get here , i will see if it works
not delivered
I did not receive the package, I do not recommend. Please pay me back my money.
parfait
Was delivered faster than expected now still wait and see if it works
Wow!!! amazing as expected in the picture, haven't use yet. more feedback if it work perfectly.
Great product that I recommend
Have no result do not mach.
Excellent a wonderful product works Health best recommended energy and VIGOR second purchase try it excellent composition thanks customer happy gift BONUX SPRAY
The jar contains the 60 pastes indicated
Works well And use a dosage less than indicated
$ Full moon took. Gift is uncleyeah spray ejaculation delay product line, or the maintenance negative
Think than we 've come to expect traditional's talk.
Perfect foremost, timely and complete, thanks
If received the product
Good effect
Not received
Thank you very much I received the order thank you
Fast shipment
Does not work
As in the photo, the waiting a little long but well received, the only thing that can disappointed me is that I sent a message to the store he never answered me
Everything is alright ! Recommended store
By mistake I thought I didn't get it when I left it at home a neighbor, it looks all right now we'll have to see the product results
Super!!!!!
All ok
We drove 2 months exactly, from 09.12 to 12.02. Apparently a long cheap delivery and explains the low price.
Perfect with my order, I arrive in the estimated time, thank you, now we need to prove it
Maca according to the description of fast delivery Thank you stores
Article never arrived Honest store that refund
Sain Paki kätte, proovida pole jõudnud. Kõik illus terve.
Looks good
Just received I started taking 3 caps 2 time a day
I got it, I haven't used it yet!
Received… Fast shipment… are to my third-order…. The product when used regularly works
Bought for 908 ₽ for two bottles
Très bon ambales
Until I felt
Merci +++
Remains to test very very very slow delivery, almost 3 months
It came quickly. Packing is normal package. Opaque. Let's look at the efficiency from reception). Seller Thank you
i will see about the effect. Good Logistic delivery and packaging
Well received, remains to be tested.
The product is not effective I have taken it and like the one drinking water equal there is nothing of variation
Great, Thanks!
Not yet. Three days.
received but it took 50 days shipping