SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
My only complaint is that the bottom of the item bulges out a bit, making it unstable when it is standing up as pictured. Otherwise, the quality is good. Would also be nice if it had a suction cup.
Amazing material
Good quality material, arrived fast, well wrapped in a box, all very discreetly
He arrived in 12 days in Moscow, in a cardboard box covered with black opaque film, on the box written toys. Exactly as in the picture, moderately soft, the quality is excellent, the sucker No, well collects wool from clothes, ahaha
Good quality and worth the price. The receiver of it reports it gives her loads of pleasure.
Didn't expect it to be so big. Was a little scared at first but with enough lube it definitely feels good.
Normal, only no suction cups. Just a flat base. Meaning?
Amazing! I have a few FAAK toys now and this one feels the best so far. Not too big but very textured. Truely feels like it is what it is supposed to be. Unfortunately no suction cup mount on this one. but still a lot of fun.
Feels so good once you get past the head. We love it
came very quickly. was bigger than expected, has an accurate design right down to the veins. very strong suction cup and no odor. came in branded box but discreet packaging. soft but firm. will definitely buy from here again.
Came to St. Petersburg for 5 days, soft, odorless, all as in the picture, I advise
Dog x * y-in ass
Perfect Well packaged and very good quality I recommend!
Fast shipping and quality product. The base is a little dented and does not hold perfectly vertical, and is a little firmer than expected. Otherwise it is beautiful and quite large, perfect shape and texture, and good quality material.
Well, the material is soft and I'm satisfied overall, but I got the different model (the tongue one)...
Seemingly very good quality, no smell from any of the toys, but the material didn't glide too well.. Suprisingly good quality besides much friction
The board
no suction cup, only hand use
The description in the package is not discreet. Comes indicating "horse phallus".
Great toy
It came quickly. Packed well. Looks very good.
The package was discreet as promised. Very good materiał. It's bigger than i imagined but its feels great inside. Very satisfiyng.
fast shipping ! good quality !
Awesome product, firm and yet soft but sadly it doesn't come with a suction cup. About the delivery, very fast but I didn't like the "horse phallus" written on the package, so that's a minus for "safe package".
Very battered packaging, but the product in good condition
Yes. Perfect. Big but not too big. soft, yet firm. Very good suction cup.
Fantastic shape and size I'm slowly working up to the biggest version of these but oh my God this one feels so good to start. Easily my new favorite toy for going deep
The store well, failed from China came for a week when she arrived in Russia sent by courier to the door. The device itself is kind of
Delivery: discreet and well packed. Dildo self neatly in a sealzak in original box which then fully with black foil is developed. Delivery time: within the time limit. Product: Lovely designed with clear details, complied with the description small margin of error in size but not appreciable. Material is firm but flexible and contains no nasty odors Product experience: not for the novice. The flexibility is pleasant. By the shape is this good palpable at any movement. General experience: easy to order and fast delivered, product meets all expectations. 10/10 would him totally recommend.
With the toy everything is super, but delivered to the post office, and promised to the point of issue
Мелковат
Se utiliza empaque discreto, bastante contento con el tamaño considero es ideal para intermedios a avanzados, lo único que no me agrado fue que la base no tiene succión pero se especifica en la descripción, por lo que no es posible fijarlo a una pared, solamente superficies planas, el diseño es impresionante, y el dildo es ++ rigido lo cual a mi me parece bien para que penetre con facilidad, se recomienda usar mucho lubricante
Accurate item description, fast shipping and decent quality product.
extremely fast and good
My boyfriend likes it! It's much more flexible than I thought but it still feels great!
Super.
very fast shipping it was very well packaged with 0 info about what was in there it looks pretty nice i just have to try it but all good only bad thing is it has no suction on the base so u cant put it in any place anyway very good
Superbe
очень быстрая доставка
No smell, excellent, I recommend!!! Color, length, everything corresponds to the description!!!
Shipped in accurate amount of time with very discrete private packaging! Great quality item with no smell. Works well, she enjoyed it. I would consider buying other things from this store in the future.
Dont hold on
В Казахстан доставили за 30 дней. На основании есть шишка, из-за чего стоит очень неустойчиво, за это снизил оценку. В остальном качество супер, материал приятный и ощущения классные) Пришло в фирменной упаковке - коробка и пакет. На самой посылке ничего не написано о содержимом.
Riquísimo me charm 1000% recommendable
thought is was bigger
so cool and texture is awesome
LOVE the blood red colour. It makes the real blood disappear when I shove the bumpy tiger dildo in and out of my ass really hard and fast. Feels great!!!
Exactly as advertised, everything matches, excellent material, soft and flexible.
Good store, recommended to all Best communication, Fast shipping, Good item 5 star A+++++, Buy again.
Super!