SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
10/10
Perfecto
Everything is great! Came much faster than it was announced. My best recommendations!!!
I would say bit overpriced for a size, but all good, was my fault, I didn’t pay enough attention on description. But anyway recommended stores and was fast shipping to US.
Very fast delivery quality is good
absolutely destroyed my guts with this definitely will buy a bigger one feels amazing balls deep
Great item, as described, thank you
Delivery time is way fast then you can be so so surprised. I was showing the arrival time is July 16. I got July 8! Perfect for my party treat! For the price I wish have better size to choice..
Smaller than described quite disappointed
Very good store
Beautiful comodo
Excellent quality and very beautiful as ever with this shop. Very big gear, madame attendra training for now. Not for Debutante
Very smooth and flexible yet does not compress easily. This density makes this dildo quite heavy and improves penetration at the cost of comfort during initial entry. Suction cup is strong enough to support it's weight and holds during play. Enlarged shape of the head head provides great prostate stimulation at the same time preventing the dildo from slipping out accidentally. The length combined with flared head makes this dildo challenging and satisfying.
Super fast delivered, nice quality
Good dildo, flexible but resistant I recommend this product and this store
The product is in stock, plus in a cardboard factory packaging. All this is turned into a non-transparent black cellophane in three layers and additionally passed the Scotch tape. Inside a little cockroach, but to understand what is not possible inside. On the product itself-it looks very worthy. Moderately soft.
Excellent parcel is product
31.12 order, 12.01 receipt. I came in a branded package (package + box), wrapped and wrapped with tape on top. There's no sign of what's inside. I did not find any smell, I washed with soap just in case. Comes in perfectly, cool fun. Recommend.
Ordered on January 15th and shipped on January 22nd. The packaging is perfect, so you can shop with confidence next time. Thank you store.
Soft feels nice
Wow! Just wow, not only does the product quality and delivery in general drop the roof! For two days they delivered, it's just super. To the store Thank you very much, the goods are quality, very flexible quite light, pleasant to the touch and the sucker is so generally class! I advise you to take everything if you need it!
The goods are received, according to the description
No seam which it the product ruin what is good, the size is correct, and it gives no smell off, and the black spots came looking good
Goods as in the picture, pleasant and soft to the touch Color is also quite interesting) Delivered in 30 days, in general, I'm happy!
All OK.
It arrived in a box, but it was too loose inside and with that form, I think the postman can imagine what it was, so be careful. Very satisfying, no smell and easy to clean
Everything is just super. The store has a very large selection. Shipping super fast and shipping including. In Poland ordered, came in a day. The product is in stock, plus in a cardboard factory packaging. All this is turned into a non-transparent black cellophane in three layers and additionally passed the Scotch tape. Inside a little cockroach, but to understand what is not possible inside. On the product itself-it looks very worthy. Moderately soft. Color Red super. In the store for Poland there were only two colors white and green. Asked the store to put the red. I replaced it with red without problems. For understanding and responsive would put 10 out of 10. In general, everyone is happy. The product was not tested :) but visually I think that it is delightful and exciting :) I recommend to everyone both the store and the seller. Thank you!
Good, long, smooth, in the case has not yet tried
Looks good, very prompt delivery. Not given it a test run yet, but it looks like it will hit the spot.
5 cm diameter at the end instead of 4.7 cm.
item is fantastic! everything is great!
Great! More grease inside! Movement between sphinclers inside is great! You can walk with this "Tailings" when inside. Fast (1/2 term) shipping. Mine recommends.
Excellent quality, fast delivery and reliable packaging, it is difficult to understand what is inside, received at the cash desk in the store
I order not the first time delivery 10 days recommend the store.
Well packaged, looks as advertised
I am positively surprised about the product. I seems well made, and it is accurate to the description. I will probably order again!
Small one
The product is just like the one in the picture, it looks like it has good quality, comes in a protective bag and very well packed. (The content of the package was not known to the naked eye) If I put this note to you it's because of the lousy shipping system the store has. The product I ordered at the end of August and it took me more than a month when they claimed it would take 10 days. They had a mistake in shipping and if I don't get to talk to them via messages or forward it.
The goods came well packed, in terms of ananimicity. Ransh's here for the deadline. The product corresponds to the description. Of course, when making out there were overlays, this is for the most part my jamb. And so everything is fine.
Excellent quality, quickly delivered
Excellent porduct and good enough size, thank you :)
Awesome. We are absolutely satisfied with the item. Fast shipping
Product faithful to the description, good quality, very fast shipping, good packaging, serious store!
The green color is very nice, better than I expected
Real as in description 100%
Super Big anal Dildo very Big and perfect for anal penetration, it does not stick, it is soft, pretty flash color, flexible and it holds very well on a flat surface or on a smooth walls ....
This was exactly as it was discribed. The material is great and not too heavy. It feels amazing and you can't help but to imagine it's the real thing sliding into you. Delivery was amazingly fast. Thank you very much!
Corresponds to the description Fast Delivery I recommend the store
The toy is super, the sizes match, came quickly
Great toy. High quality and complies with the description. I can't wait to test it.