SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great toy. I came stuck in a black film, so you can not worry about anonymity. I'll add it.
Very quickly received as on the announcement
Very good
One packing what is worth!
The store respects the privacy of delivery. Complies with wishes. The product is excellent.
Great thing for expansion.
Had issue with the item but store was great and would highly recommend buying from them.
Parfait !
Well received, send very fast thank you
В Беларусь доехал за 19 дней упакован хорошо в фирменной коробке. Сам товар не очень на ощупь немного липкий и всё мелкое к нему прилипает. Последний шар и присоска сделаны впритык друг к другу поэтому в попе не держится выскакивает.
Доставка за 2.5 недели курьером до двери. Упаковано хорошо и анонимно. В фирменной коробке. Качество отличное, без повреждений. Материал упругий. Ощущения при использовании отличные
Cool, high quality, odorless, model for experienced users, delivery quickly, the courier brought to the place, I recommend the store and the goods.
OTL
Top qualité
Tiene buen tacto comparado con productos similares de tiendas del circuito. Sin olor, que es un extra.
Fast delivery, days for 5-6. The toy is very large, without preparation, nothing will work.
Good but very long
Just awesome quality!!) I expected that it would not be much good dildo, but it's just gorgeous, soft, elastic, and the suction cup is powerful) it went long, almost 4 weeks), but it shop awesome, I will order more, thank you)
This thing is very nice. Very quick delivery. Very good Seller. I have purchased many items at this Shop before. No problems. I recommend this Shop. Alexander.
ок
Well received, perfect.
Это шикарная игрушка. вчера минут 50 с нее слезть не мог, одно наслаждение
Perfect, what I expected.
parfait
I am very happy. ju received my order in 10 days
I like.
All according to the description coincided, the thickness is correct. On the package, nothing is written, but if you track through the site-writes that it is Beauty & Health | sex products/sex toys dildos I don't know if this representative of mist Express read it, but it was a little awkward when he got it. So only 4 stars.
Still not tested. But looks good, like other articles this brand. BET will be delicious play with it
присоска не держит вообще,
The goods are excellent, the size is as in the description, the delivery is 12 days. The store is good. Thank you so much! Personally for me-thin, the sensations are compensated by the length, as for me: the first two balls to remove, and then 1,5-2 cm increase the diameter. In general, just fine, but not fireworks, I will buy another-more. The seller and the manufacturer-I highly recommend.
Very big, suction cup bottom works well
Slight smell of rubber. Haven't been used yet. Delivery to Irkutsk for 5 days.
пришёл за 3 дня. всё отлично.5+
Very fast delivery (about two weeks). Well packed package. Great build quality. Now it only remains to train and stretch your asspussy properly ;)
Good quality, fast shipping :)
Супербыстрая доставка!!! Товар отличный! Дамы тренируются ))) Я счастлив
Very nice item
Elegant thing, I'm sorry I do not have a single hole, where it will fit :))))
Item had to be delivered in 10 days warranty but I waited bcp more... Brief attention to the delivery time. The article looks good quality, to see after use... ;-)
нормальная игрушка, вошла с первого раза, только вот в попе не держится основание маленькое, а так нормально
arrived in 12 days to the Netherlands
It's too big and stiffness
Perfecto
It's worth it. Now we have to prove it. It's big, pretty big.
good no smell
Everything, like, in the description. The material is nice-soft to the touch. It's up to you to decide. Delivery-fast.
Not for beginners! In use to cram my girlfriend front hole while going down on butt. She groans and screams with pleasure...! We love it!
Not small. For experienced
Very fast delivery
Product of very good quality, at a reasonable price, I recommend the product and the store.