SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
заказываю, уже не первый раз. Внутри держится плотно. можно гулять.
gut
Cool
Large size, flexible material, good quality.
Exactly as described. Easy to insert.
Good stuff.
Not the first time I order from this store. As always, everything is fast, high quality and fully corresponds to the description. Recommend.
good
Good qulity
Perfect
Ordered in China 11.11 arrived in Belarus 30.11, which is quite fast. Everything is consistent with the promise. I'll write about the impressions after the test tests. Seller recommend! He's good!
12.11 заказал, пришло на почту 29.11. пришло в коробочке, внутри пакет пупырка, чтобы не повредилась, запечатанная в гладкий герметичный пакет. С непривычки разрабатывать пришлось минуты три со смазкой, при входе дискомфорт в стенках ануса, а позже, как оказалась внутри, прям очень комфортно внутри ануса расположился, носить удобно. за 379.83 ₽ покупал на тот момент так стоил.
Она огрооомная , по качеству супер.
Excellent goods
Very thick and excellent material.
Product as described. It is soft and very flexible. Happy with this order. I recommend this store.
As always excellent quality! No smell
Fast delivery good packing
All as in the description. The goods are good.
Афигенская пробка. Мягка, толстая, я бы сказала огромная!) То, что надо.
Soft, it came quickly.
хорошая штука, советую, материал качественный
Excellent product quality. Very thick and base slightly small. Recommend.
Pts large, chose the girl herself, but it turned out to be too big! I couldn't stop by. Not for beginners!
Large enough, so that not everyone can approach, inserted easily and conveniently, does not cause discomfort when wearing, delivered quickly and on time, in general, I recommend buying!
Soft material. The diameter is less than the declared. The section is not round, but Oval. The manufacturer is not faak. Took for 330 rubles. To warm up will do. It is bad that the store does not have a choice of different sizes of this product form more.
The plug is really good! And made a squishy silicone and smooth, although not large (only has about 12cm) it can be very thick (thickness two fingers on base and three more or less on the thicker) for beginners. Not yet experienced but the quality is really good, will buy more then arrived very quickly.
Very good
this is my new favorite butt plug its a bit big and wide and first time in it was a bit hard but it is really comfertbale inside and gives a great full sensation, also the shaft is quite thick so it stretches you out good before you do anything else if you know what I mean. over 5/5 great plug!!
:) :)))))))
Great size plug. Another great product from Faak! Was delivered fast and well packed.
Товар полностью соответствует описанию, доставка в срок, упаковка хорошая.
Very good article
Best for your money
Soft, elastic shishechka, when compressed lengthens a little, to the touch oily, the size is not for beginners, perfectly placed inside❤& Middot;
A little bit more for the first time. But then everything comes in.
Arrived fast and in good condition. Quality is good.
The parcel arrived in Ukraine for 2 weeks on N.P. To the touch is very soft and pleasant.
Пришло отлично упаковано, думал поверхность будет более гладкой. А так все отлично
The parcel was wiped, it's a pity of course, but the money was returned.
Super beautiful
Well done, no marriage. No smell. Came quickly in a box without marks, which is inside. In the box, the cork is packed in a branded package. It's fine, girl and I like it.
Came very fast and good quality, recommend
Great Cork. Recommend
Everything, like, in the description. The material is nice-soft to the touch. It's up to you to decide. Delivery-fast.
Good thing, suitable for both))
Everything is super, the quality is excellent, the delivery is anonymous, you can pass with it at least all day))
alles OK
Soft, the girl has not yet tried.
The left track, which never left China. After 65 days, they returned the money. The store assured me that now everything will come soon.