SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Dokladnie
Perfekt
Just cool party dress feeling
Use before.
I arrive in good condition now only need to prove it
The product came well sealed, it was just a little slow shipping. It feels pretty good, it smells good. I haven't tried it with my partner yet, but in doing so I'll ask her opinion to update this description. I recommend it for now.
There is no effect on which I calculated
Thank you
Thank you
.
Goods arrived
Hyper long
Still use...
Temporary
It's only been a long time. And so everything works fine.
Not recommend.
Very good and no doubt making straight your work;)
Honestly works :)
we'll see shortly.
Prostoi geļ.
It smells great, it's going great and it's true that it gives you a feeling of heat. I ask again.
Smells nice in work without complaints)
Very quickly came, to the house with the Courier! The lubricant is good, I recommend
Quality lubricant. Does not dry. Enough for a long process.
Quality fire, enough for a long time. Recommend
Bien reçu, Merci
has an effect, but is very short-lived
Everything came in perfect condition, which is amazing. In a thin bag with a navel. It's whole, with foil. Without orig. packing.
No delivery shipment not dotarła Niema goods or cash register
Is OK.
Quality, the smell is pleasant, it tastes like norms, so you can use it for screaming, it dries much slower than the context) I will order again)
Great.
..
I'll give you a good night, packing for security, Mitzna. The zmazka is normal, without the earthy smell. Everything is super
very small bottle
Item received in good and discrete condition. store recommended!
Simple lubrication
Nothing, no feelings Packed of course Super Did not communicate with the store
It's super. Thank you very much to the store for the excellent service.
What case DAC summer circus LLC management experience kissed the date of introduction we will reply you in the summer of the entire class date of cycle experience
What case DAC summer circus LLC management experience kissed the date of introduction we will reply you in the summer of the entire class date of cycle experience
Long time did not see the guy, decided to order a meeting. Cool lubricant, not fast lubricated with organs, fat, like a grandmother's cake, and as sweet as we understand, it's not even edible. All tummy are healthy), suitable for toys. Of the minuses, quickly ended. For one night we have)))) but it's 12 hours of different prelude, oral caress, breaks to smoke and drink the water for a long time, you can not not in my opinion, this is my longest review in the history, I just have a very good mood now because of this lubricant))) went to the ordered on Ali vibrozz. It's a pity little, I did not see that she only 30 ml while ordered. I did not communicate with the store (I still do it, the product is fire, impressions too), went all 57 days before Krasnodar. I sent it on the day of payment.
It's very nice the lubricant, Grace.
I haven't tried it yet.
Incomprehensible lubrication quickly dries the beam to buy in the pharmacy and do not worry
The goods received, the parcel to Kazakhstan was exactly two weeks. The parcel says plastic toy. The tube lay in a standard package from the mail with pupyrki. The safety of the goods during transportation was good. Nothing leaked like some people had. Moreover, the very hole of the tube as expected was sealed with foil, the guarantee that no one opened. The lubricant itself is transparent, with light almost invisible aroma of strawberry and sweet taste. Kind of water-based. On the tube is not described the composition. After drying on the hand, a small stickiness is felt. If there will be no allergies, you can already use for the purpose))
Less than a month's delay for your arrival, I recommend the store, well-framed, very affective tracking, I recommend, small jars.
ok
Too long to receive it
It takes a long time to get there