SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Amazing and enjoyable
Wonderful product, just the right size to reach deep into you ;3 10/10 would recommend
Ordered this massive thing, didn't realize the size. Tried it out when the house was empty. Suction cup on the bathroom door, ready to roll. But dang, it was awkward and way too big. Trying to adjust my butt to the mega width, blasting "Eye of the Tiger" for motivation. Grandma walks in, snatches the door, and launches the toy deep into my butt, base and all. Screaming, grandma faints on the spot. Life alert saved the day thankfully. Paramedic newbie peed himself laughing at me. Grandma's fine, but no eye contact for weeks. My butt? It now serenades with truck-like fart sounds.
I bought it a while ago and I have used it since then, and I can give all the positive points in favor of this product, it is an excellent product and its storage is perfect and discreet 100% rewarded
Much appreciated perfect fit
extremely big but with lube and good preparation he goes in
There were problems with the quality of the casting, but the money was returned. By itself-quite soft, bending. Shape-it feels strange inside, two thick places, and the middle is thin, I don't like it
Accidentally received an XL and wanted a small
good quality and great packageing
Something annoying is that the suction cup does not work
Packed normally, all as described. 4. there are small casting flaws but not critical. The suction cup holds well only on the glass surface.
Came fast enough. There are no obvious quality problems yet.
fast shipping, great secret packing, good quality and fast shipping. I recommande this and the store.
Very good size, not too big as others
Very good, lovely, and nice to touch
Produit superbe
Good dildo, long and flexible. There are no foreign odors. The packaging is also very good.
Super arrived thank you
Arrived in date recommend
Whaou what size: p
Excellent
Excellent.
amazing. if it is too big for you do yourself a favor and take a smaler one. the horse cocks shape is the best for at least anal
ok
The device itself is excellent. Smooth, pleasant to the touch. But there are two minuses. In my size L he is too flexible (trouble of all "horses"). And the sucker... The sucker is useless. Very bad. The curve and almost does not hold, for this minus.
Size is perfect, not that big not that small, it take 1-2 weeks to get to my house, it’s amazing!
As described sends fast
fits great
Sucker weak
Very good packing and goods quality
OH MY GOD this dildo is amazing. I love the way it feels when the head pops out. it really pulls on my hole. I love the feeling. now I want to try the real thing for sure!!!
Super, sucker is bad very
Nice thing. My holes are happy.
Excellent product and quality shipping very fast store friendly and attentive Thank You Happy customer
Feels super good. Shipping was very fast as well.
- Suction Cup does not hold There is a trace of the halves of the forms. In front of the deep relief. The surface is smooth and squeaky. + Flexible. Good size.
Hello dear product manager came in fine thanks for the service
Even better than in the photos! Thick material.
Soft Big and Pretty! Thank you so much!!!
Excellent Product, girls are delighted when he is in them
Usual use modern size perfect fit with Arthur need replacement, buy.
Got what I need. Length and girth match.
Good product and unsurpassed unmatched packing, very carefully. Thanx. Slightly higher thickness, mmmm I would recommend buying
Looks so good and real! No smell at all, good packing, nice to touch. I haven’t tried it yet, but my first impression is wow. Thanks
It took a minute to get here but I’m very grateful for the moments we now share together
Element shipping come with a post office delivery place designated as hidden check the packaging wholesale Anna well optional!
Great product, highly recommended!
Girlfriend anal gently insert Busin XL size the more order the girlfriend anal put on sights for Yo
All ok super
Good size now I will test it looks rich I recommend I will buy the m and the L dare something different good to sopapa sticks well on walls and bathroom walls 100% strongly recommended with my purchase