SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Superb article, what pleasure and happiness to come
like anal of plug . love you . Nice doldo glass rose
Very beautiful pink dildo. I like anal. Thank you next order
Does his job well. Soft and beautiful. It weighs quite a bit. Shipping in less than 10 days.
Just as expected so cute!
absolute perfect quality!
Well made and free gift was nice. Is smaller than expected, but measurements are accurate, so not the stores fault. Highly recommend if you want some fun!
Bien
So beautiful
As described and it's very cute!
Excellent Product, quality material very good, recommend.
My girlfriend says it's the best toy ever. Designed for anal play
Hot device, top
Fast delivery, discreet packaging, as planned. It's a nice object. Thank you
Everything is wonderful! The third time I take from this store a toy. Chic).
They are so pretty I wish I could display them... but feel my niece and nephew would want to use them as magic wands... Arrived in perfect condition!
Great, for medium holes the most it
All as in the picture. Packed well in box.
Smaller then expected but very pretty
All GooD!!!
just as pictured
Good packaging
Like good
Super fast shipping. Glass content very well protected.
Ordered 2 of these, 1 came severely scratched. The other still had scratches but more minor. Seller would not refund without return I would have to pay for which amounted to more than the item itself. Won't be ordering from this store again.
Excellent quality!
Havnet tried it yet, but so far it seems to be in very good quality and its so gorgeous. Shipping was very fast (about one and a half weeks). The packaging is very discreet, you can’t tell what it really is by looking at it, and the packaging was very secure
All very well, shipping and item, thanks
Well packed, very beautiful, she loved, great store recommend
Well built.
Super very cool. Thank you.
Gorgeous! This one def is the largest.
Magnifique
Beautiful toy, small, but smooth pleasant
A treat and very pretty
,
the product came after 3 months BUT the store was always responding to me I must say that every time I send him a message, the parcels' tracking was unstuck I'm really satisfied with the seller's communication ,he is my lucky star thank you seller
This product is frankly cool and very pretty. It is of good quality but remains quite heavy because of the plexi
Super!
had to sand it a bit because the surface was sharp a t first but seems ok now.
The exact description, the whole thing. The size is not small, it coincides with the specified size.
Haven’t used yet, but it’s super pretty~
Very nice ! And fast shipping.
кайф
Perfect. Super beautiful
very pretty i like it
10/10. Got to Peter in 18 days.
Corresponds in all respects to my expectations. Delivery faster than expected. Thank you.
perfecto, producto primera calidad. recomiendo 100%
Wow, very cool, without seams