SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All OK
Beautiful color, but in quality resembles shorts from thick nylon tights. On the shorts along the edges of the seams, which looks not very beautiful, as this fabric rolls down into the tube and all the seams are visible. But this is my opinion, the guy liked this complex on me. For such a price, once will go.
It came quickly. Chic nets for their money. I'm happy with everything, very sexy.
How in the description, quality standard for the price
bom
Love them all
Very good! But still the overlogue is not enough, the top without it is twisted. The fabric is soft in a small hem, the color is neon, the track is tracked.
I want me refunded my money 53 € are very upset about my parcel ask refund the my money? I prefer 0 stars
Excellent product, very according to description, normal time being international, very soft fabric, pretty orma, product quality fills expectations.
Identical to the picture Fits perfectly to all sizes
Had them for a while but have not tried them yet, but looks good.
The photo is much more funny. Material like tight pantyhose. Looks at its price
The size approached, the color is beautiful. But all the seams on the shorts on the sides turn out. It is necessary to clean it, or it is completely ugly. It came quickly, there are no complaints to the store. My parameters OG108, from 88, about 108
Belle qualité, livraison rapide. Merci
très sexi j adore
good
As in the picture, class
Beautiful color and gentle underwear, but as it sits on my figure did not like it. Not the same as in the picture. At me 99/76/99 and the top went on the chest and began to look undecorated. Maybe on a small chest would look good.
Very good
very nice quality and style
I love the packages!
Bueno
Very flimsy
Fast shipping, Nice product , the girlfriend of my friend love it ;)
Super thing)) the kit itself is sooooo soft) nothing hits, everything is super. On the chest and Pope sits chic. Recommend)
Beautiful as the picture, just like
Very cool kit, looks very beautiful and sexy, the color is bright beautiful, I advise the store and the goods.
Pretty cute but too is a but long for me
Very sexy
мужу понравилось очень секси..
Спасибо
Top is good, but panties are not good. Seams very spoil the look
All is Well)
Perfect. Fit to any plus size. Stretches
Very sexy
Es muy bonito, pero llegó con un lateral completamente descosido, no puedo recomendar.
Very nice. Good quality
It will do.....
looks good in the packet and i bet it will look better with her in it
very sexy. can't wait to wear it
The color is nice, however the cut is not good, it is disspun and stretching it becomes ugly and deshils more! Not as good the quality as other products!
Top
Great
Cheap more sexy
замечательно
Congratulations carefully done! The pieces fit so sexy without mark the body. Light and flexible, elastic and bright colors and attractive!
Super great bikini, great color, like on the picture just the käuferin is handsome.,
Me encantoo
Looks good, stretches hard.
Can't complain for the price. The material is pretty thin, not sure if I'd wear the bottoms for that reason. Fast delivery, arrived in two weeks to the US.