SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Not smelly, well packed, size is good, suction cup ain't working. maybe need time to settle after transport.
Fits almost complete in me
It is better than I thought, I have already tried it and I like it a lot, it has arrived fast.
Great appearance and quality, fast delivery, I recommend the goods and the store.
It arrived very fast and it is indeed very big, I still do not try it but I am eager to do it
came almost 2 weeks early packed very will No smell nice feeling great store will always keep this store in mind Thank you
Finally a worthy opponent! I can't get past the bulge yet. I'm positively surprised how stiff it is. I was afraid it would be too flexible, but it's pretty hard. One thing to be cautious about is that it easily dries, and when dried, it is very unslippery. You need good lube to get it going.
15 days to Riga, Latvia. OK. Quality is good, no smell, beautiful view. Thank you, store.
It was there after 2-3 weeks. I got an analog body to touch myself in front But I only sit up to half because then it gets a lot thicker
Very good product, as described, it is very large and thick, the suction is excellent!!! 10/10 The packaging is discreet
great value
When they write "big" it means Big. Very satisfied.
nice shape, good size. unfortunately mine came damaged
I arrive 3 days before the date. Very good product, equal to the description. Well packaged and very discreet. I recommend the store.
It was better the size above, all in all fast shipping and good quality
Suction holds sooo great. Material comfortable. Size is nice. Coloring and details are great. Loving this!!!
Item is exactly as described.
Good texture however if you have no experience fisting or dilating is not highly recommended But I really liked
Looks good just gotta get some more lube to play with this in the shower
Good, I'm satisfied.
Everything about this dildo is perfect and level of sexy is hard to match. I bought the 2 smaller sizes It’s worth every penny.
It looks and feels realistic
Fast shipment, really really realistic . I love it m is the perfect size if you want to have fun
Wire Loves this toy, One of the best we have purchased so far. super soft very Realistic
OMG!! The size,and craftsmanship is absolutely amazing!! The texture is tantalizing and we can't wait to play with it. Tonight is going to be fun for all!!! Thank you, Leyuto! Will definitely be buy from you again.
Suction holds sooo great. Material comfortable. Size is nice. Details are great. Loving this!!
It is soft and bendable. The suction cup is very strong and sticks to multiple types of surfaces. Highly recommend
Très bien
excellent!!! as stated, easy process
Excellent product for the price and customer service was above par all the way and I appreciate that. I recommend both the product and the store. Thanks!