SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
fantastic product, the base material is super soft and feels durable so far, with a comfortable (but not elastic by any means) stretch. probably my favorite purchase from aliexpress so far.
So cute, im 140 pounds and they fit lovely
What a wonderful antsu Emae, I'm really in love. Thank you for their existence
I wish they had an XL :( the L is a tad tight on me. Very great material, product as is.
Great underpants, sat perfectly fit, beautiful, color matched, no seams. Thank you very much, the only panties that really fit and comfortable.
Shipping and fast. I liked the quality of the panties, they are super beautiful and comfortable. The lace is soft, the fabric is pleasant to the body.
Fit in size, very beautiful, quality, super fabric!
The class looks cute, but the main material looks very weak. It seems like a couple of things will fall apart♀️
perfect!
They are very comfortable have a suitable size and are beautiful designed
Perfect panties. Soft material. Size as in the table. The threads do not stick out. Shipped quickly. Very satisfied. Thanks store. I recommend.
Excellent as in the image everything perfect
The fabric is cool, nice, stretch About 93
Underpants and sex!
Chic panties, fit perfectly under the maid's suit. Soft, body-friendly
Chic
Ordered on February 7, received on March 11. The panties are excellent, the fabric is nice, the cotton is elastane, the daughter is satisfied, I suggest to buy.
I loved the very comfortable and very cute material, plus it arrived well wrapped and discreet
In reality they are generally beautiful)) came very quickly)
Beautiful, the fabric is nice
Great panties. Ordered my daughter for 14 years. Soft and pleasant to the body. Sewn well, carefully. I liked it very much.
Super! I take it a second time. Comfortable and not stretched after washing
I'm a size 10 right now and they fit perfectly for there being only one size to choose from. if you're larger than a size 12 they might be too small.
The quality is good, it took a long time, but it was worth it
On me, the girl is 170 in height and 49 kg in weight, fit the same way) I also liked the quality
The underpants are super, the only bow in the center fell off, the material is nice. Advise
Bb.mo veobjects-Lets you move and merge objects freely in the construction mode. Objects can be raised or lowered by pressing keys 9 and 0 Bb. showhiddenobjects: Displays all hidden objects in the construction mode. Bb. enablefreebuild: build where you want Bb. Ignoregameplayunlocksentlement: Eliminates the requirements of building professions on certain objects. Use in construction mode and refresh.
God, these underpants are just wow. the quality is super! came to Poland very quickly
Very cute, the fabric is nice
Super cute panties! The material is nice, look wonderful. On the thighs 88 fit very well. I advise, for such a price (218) it is better not to find
Class
Cool. I like it very much. I will order more
Just chudovi *-*
It's great, it looks beautiful on the body
I do not know what will happen after washing, but when they came, they exceeded all my expectations, the touch is very cool, stretch and sit very comfortable>
Arrived 10 days ahead of schedule, very comfortable, perfect size loved❤
Everything is great!!
Pretty!!
Gobby!
The product was a week late, but the product was of good quality. Commodity satisfied. Recommend!
Items accurate as the pictures. No smell, fast shipping. Recommended
Very very very comfortable and comfortable!! Cut and the fabric is just wow, fit the figure is great, take no regrets
Came in a little less than a month. I didn't like them very much, I took them for a 'variety, 'but the quality is just super! Very soft, gentle, pleasant to the body. Very good for its price
The product is good, the standard is the second time I order, the order is received and the delivery is very fast, within 2 weeks, I recommend this store ❤
I took S, very nice fabric, very beautiful. In general, I advise everyone, take it! Is: 3 S
Is cute
I had already ordered and asked for others why they are super comfortable and pretty, plus they arrived very fast
I am very happy with the purchase, came for 2 weeks (asked the store to send more). Quality, the fabric is pleasant to the body (as if slippery), the size perfectly approached me, later I will add my parameters
Goods Super
They are perfect, I am really pleased with the quality