We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Star (49) |
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3 Star (2) |
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2 Star (0) |
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1 Star (0) |
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Amazing in love great quality fast shipping love it
Everything ok
100% recommended arrived super fast excellent product I will buy again
Comfy
Nice fabric, looks and feels nice.
Im very happy with size and quality
I’m more then satisfied good product less then 2 weeks of waiting and beyond happy Thank u
superb!
Corresponds to size and design
I'm very satisfied
I love it
The second corner the same size refused more
Good calce arrived before time
nice fitting
my favourite underwear
Magnificent product as always. Highly recommended.
Good quality.
Excellent Product❣️
Everything great !!!!thks
ok
good quality, the cotton feels good and fresh and the cut is comfortable when you are using it to work or to make some exercise
underwear exactly as it should be with the description. I recommend
thank you
Love it, have 7 pairs now. One size up from normal eu size
Recomendable
Very good product
Very good
Super product, pass perfect thanks
Speed of execution of the order. Shade more sustained than the photo and earlier models. Feel free to order sizes above your usual size.
too big front pouch
quality product thanks
Polecam!
ok
quality product, quality material, fits perfectly, thank you
Some of the best underwear I've ever purchased. Seller is great and delivery time was quick too!
For the price there is nothing to reproach
Superrrrr
Very comfortable and very nice recommend
Good product but expensive for Chinese
Good
Very comfortable and delicate.
Thank
Very good but small ..
Thank you
fantastically comfortable, going to order two more pairs.
Good ties but the front is too big, you really need a big package
The items are very nice and correspond exactly to the description made by the store
Very happy color and quality is grate and I used the size chart was accurate. I do recommend this one
OK
Comfortable Trusel! There is enough room for genitals in front. Convenient landing, nowhere does not press, does not rub, perfectly fits. One but!!! In front of one layer of fabric, but it seems not translucent.