SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
it's awesome
fast, quality yet to be determined.
Quality norms, vibrates like a tractor. Wife uses it for shoulder neck massage, At least here it came in handy. For intimate places said, well, this tractor
Amazing!
I purchase a second such similar, only from another store. In the first case, after a year of non-frequent use from vibration, the rubber hat just fell off and left an open chipOn my questions to the seller what to do, said try to re-glue, but the tightness does not reach, as the rubber just stretched out, the top was glued. In general, the glue was a couple of drops of glue, not qualitatively because of which everything went away. Let's see how much of this is enough. Generally vibrator for clitorisWhat is real orgasm finally I learned☺& Middot;
Very cool vibrator, even more powerful than wired!
Product fine, it's just like שמתואר, vibration strong and fast shipping
Well, for now, just
Packed well. thank you
perfect
The store is very good! all the questions answered immediately. I recommend!
Buzzing everyone suits-buzzes and their affairs bring to the right end:-D forgot to put the charging wire, wrote to the store-sent separately. And the initial charge was just enough until the wire arrived.
The toy is interesting, in the case have not yet tried.
Very effective, my wife has thus fell Spaas, wibrator very strong and is handlig to use, brings beautiful orgasme
The product corresponds to the description, powerful and durable. Delivery is very fast. I recommend to buy)
As long as it works
100 percent product very good
Relatively long delivery-there was no flights from Hong Kong for a while. Received in very high quality, although not in a branded box, "herbal" packaging. Charge ~ 90%. Works OK.
Very interesting thing! The quality is excellent!
Works well
super
The product corresponds to the description. the store did not communicate. came quite quickly. Thank you for shipping!
Too much fun in a single product, my women couldn't stop smiling after using it
Excellent Quality ...
Wife Liked
Excellent vibration. Solidly made and high quality. In general, happy. Make it pretty quickly. No contact with.
It all works. All together, well packed, delivered to the door.
All it quickly, thank you. A good stick))
Worthless article. Wash after a x use already piece. 43 euro for nothin issued. No recommended so.
The product is good. Delivery fast. Noise during operation of the instrument small. Charger jack looks solid (there have been cases with other подзаряжаемой products in which nests eventually fall). The only thing that is not understood as keeps the battery, charging is only 1 time after receiving. Without charging exactly worked for an hour, not less, though not in the smallest intensity.
Led to reviews. second half not appreciated. said-a shaking no more
Vibrates powerful. There are also many modes. The girl appreciated, and so did I.
Excellent attention from the store, I congratulate him on record delivery time. Couple, I already connected it and it works fine. Just need to try the device with my partner.
got my item that I bought from you it seems to work as it should, but I think you could have packed the item better than just plastic.
Nice stuff
Thanks
My wife is happy. He doesn't bother anymore. I can finally give birth to myself.
Very strong vibrations,great quality
Good, its work doing at 100. The only powerful on the battery. Better than from the outlet and is not dangerous by high voltage in the wire which is bare because of the insulation quality PLO
Top product, the wife approved.
The goods came relatively quickly, there were problems with delivery, but it is a local delivery company that working through one place
Excellent
Powerful vibration
Nice ..,getarannya overpowering., have ever used.
Great car!!! 100% recommend
Delivered quickly, in 6 days. Powerful but loud
The product is very good. However, the delivery was too late, which was disappointing.
Everything meets the requirements. Recommend.
Great stuff. Recommend.
so far it works pretty great! the vibration is pretty strong, not super strong but strong enough for my needs.