We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Star (458) |
|
4 Star (1) |
|
3 Star (4) |
|
2 Star (0) |
|
1 Star (2) |
|
More than 7 weeks delivery. Packed well. Without any gifts (most likely from April the theme with the gift ended). The lubricant looks thick and has not been used
Haven't used it yet. Everything corresponds. Packed well. Came not damaged.
Hello! My first order for Ali. Came quickly, 3 weeks, although they wrote that it could go longer. Nothing superfluous, everything is strictly on order. Without gifts (as some wrote that they were put. All whole, without damage (in the photo will be seen). The only one is a little scratched packaging, but it's a delivery service joint. Haven't used it yet.
We order the third time. Lasts for a long time. Very thick. Like condensed milk after the refrigerator. Does not smell from the word at all! After drying does not leave stickiness. But in contact with water resumes its properties! Recommend! The store gave 2 50 ml samples of strawberry flavor grease, not tried yet
All super))) came with a gift in the form of strawberry lubricant)))) the store is super recommended))))). Delivered quickly)))))
Thanks to the store for the product and for the gift. Was very nice.
Everything arrived, packed very carefully, I recommend the store.
All Super) Also put a gift
This is the best lubricant and point. I chose according to the reviews I do not regret
Liked the lubricant. Good consistency, economical, bottle not fragile, convenient dispenser. I order re-allergy No.
It's all great. Item received. Anonymity is sufficient. Thank you and prosperity to the store.
I constantly buy this lubricant, by price ratio quality this is the best option. The store also put a couple more samples for 60 ml of strawberry flavor grease. Thanks ^ will finish order again
Like speed and bonus!!!
The product is great. I recommend it.
Very fast delivery!) I order this lubricant 3 times, from this store!)) I am very satisfied, does not cause allergies))) this time again and put a gift
Good lubrication, no color and no smell, very slippery, delivery month, product and store recommended.
I take it for the second time, the delivery is fast, about the product: Included 2x400 ml of classic lubricant, 2x60 ml of strawberry grease and 2 pimp dispensers. I'm happy with everything.
I order not for the first time... Everything is OK, only the "gift" has never been put by the store, but come on))) It took a very long time, almost 2 months
Good lubrication, performs its function, slippery.
The gel is excellent. but it took a very long time. 2 weeks longer. Overall great!
The goods correspond to the description, the store sent quickly, but the delivery of the Mail of Russia let us down, with a delay. The product is excellent, the test went with a bang. Seller and recommended product.
Thank you. It looks super. Thank you very much for the gifts.
Added a gift.
Excellent lubricant) pull) there is no burning and irritation, unlike expensive ones) I bought for 709 rubles for 800 ml, which is free)
Excellent lubricant, I have been buying for 10/10/10 years, we have put strawberry grease as a gift!
Everything is OK, it has arrived, the quality is as always, there is no allergy
It's all good. Came quickly. Put a gift. Thank you)
Thank you. Everything came Safe. They also put the gift.
Delivery is fast, no smell, all the lettering on the jar is in Chinese, the halographic sticker. There is no irritation, also a small strawberry bottle as a gift
Special thanks for the bonus
I take it a second time. The goods arrived quickly, everything is as described. The store clearly considers the reviews: this time around the lids there was extra protection from foam or something. I was also pleased that each bottle had a gift in the form of a small bottle of lubricant with flavoring. I will definitely take it here again.
It is very good, although it dries quickly but is fine.
Yes, everything is fine. And delivered quickly and put the samples. Showers are simple
Everything is like a year ago super .... Yes and this time and the Malin bonus all cool recommend the store
Delivered almost on time. Thanks to the store for the little prize.
I am a regular customer) there was a case when one of the bottles changed a lot during delivery and now I see that the store took into account such incidents and added protection. Delivered very quickly to the Fives. Put a small portion of strawberry-scented lubricant as a gift. I'm happy as an elephant! The lubricant is still great and now my girl already confirms it)
As always at the level! Ordered not for the first time, it came to Novosibirsk in 2 weeks, and also put two more small bottles as a gift! thank you!
Grease super long does not dry shipping 3-5 days all super store recommend
Taste tasteless, like slime. Greased the door hinges until they creak, satisfied with the product. Also put a small strawberry-flavored lubricant, drank it in one gulp, I think you can add it to tea
Good, did not cause allergies.
Good lubrication, I advise everyone. Does not dry, is consumed little, but at the same time moisturizes perfectly. Mast HEV for each s * KSA. I take it not for the first time and not for the last
The delivery is very fast, thanks to the store, I haven't tried it, I will sign after
Thank you all came intact and the gift put the bar another grease with a spout seen for the anal
It's all great. The quality is excellent. Odorless. From a warehouse in Russia, it came to St. Petersburg in 3 days.
As always, everything is on top. In the inside of the parcel I found not a big gift. Seller recommend
As described. The package came whole. The store put a small bottle of lubricant with the smells of strawberries. Thank you so much. The parcel arrived very quickly, within 5 days.
Everything is great. Delivered in three days. I don't take this store for the first time. Bonus small bottle of lubricant with the smell of strawberries)
Great lubricant. I order not for the first time. Fast delivery.
As a gift put a gift of a grease, thank you
Quality lubrication, perfectly slips! Little spent. There was a parcel for two months