We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Star (405) |
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4 Star (1) |
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3 Star (4) |
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1 Star (2) |
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Special thanks for the bonus
I take it a second time. The goods arrived quickly, everything is as described. The store clearly considers the reviews: this time around the lids there was extra protection from foam or something. I was also pleased that each bottle had a gift in the form of a small bottle of lubricant with flavoring. I will definitely take it here again.
It is very good, although it dries quickly but is fine.
Yes, everything is fine. And delivered quickly and put the samples. Showers are simple
Everything is like a year ago super .... Yes and this time and the Malin bonus all cool recommend the store
Delivered almost on time. Thanks to the store for the little prize.
I am a regular customer) there was a case when one of the bottles changed a lot during delivery and now I see that the store took into account such incidents and added protection. Delivered very quickly to the Fives. Put a small portion of strawberry-scented lubricant as a gift. I'm happy as an elephant! The lubricant is still great and now my girl already confirms it)
As always at the level! Ordered not for the first time, it came to Novosibirsk in 2 weeks, and also put two more small bottles as a gift! thank you!
Grease super long does not dry shipping 3-5 days all super store recommend
Taste tasteless, like slime. Greased the door hinges until they creak, satisfied with the product. Also put a small strawberry-flavored lubricant, drank it in one gulp, I think you can add it to tea
Good, did not cause allergies.
Good lubrication, I advise everyone. Does not dry, is consumed little, but at the same time moisturizes perfectly. Mast HEV for each s * KSA. I take it not for the first time and not for the last
The delivery is very fast, thanks to the store, I haven't tried it, I will sign after
Thank you all came intact and the gift put the bar another grease with a spout seen for the anal
It's all great. The quality is excellent. Odorless. From a warehouse in Russia, it came to St. Petersburg in 3 days.
As always, everything is on top. In the inside of the parcel I found not a big gift. Seller recommend
As described. The package came whole. The store put a small bottle of lubricant with the smells of strawberries. Thank you so much. The parcel arrived very quickly, within 5 days.
Everything is great. Delivered in three days. I don't take this store for the first time. Bonus small bottle of lubricant with the smell of strawberries)
Great lubricant. I order not for the first time. Fast delivery.
As a gift put a gift of a grease, thank you
Quality lubrication, perfectly slips! Little spent. There was a parcel for two months
Excellent goods, fast delivery! Includes gifts! Thank you!
His order was received quite quickly, not yet applied, thanks to the store for the gift-a bottle of strawberry lubricant, the order came quickly ....
The order came in time gift more plus thanks to the store to order more we will order ourselves advise
Everything is super! Recommend! Delivered by courier to the door.
The store is super, I recommend. The lubrication itself has not yet been used. Delivered quickly through a transport company with delivery to the door. Packed well, also the seller put as a gift a small lubricant with strawberry. Thank you
Delivery is fast, everything is well packed, put the probe, for which special thanks, in the case have not yet tried, I hope that the goods are good, I recommend the store!!
Quickly sent, though delivered two days later than expected, but it's not scary, in the case so far I have not tried, but to the touch the lubricant is pleasant and as as a recommend)
I have not tried the goods yet. Just came in 14 days. Packing whole. I thought the bottles were white, but it turned out it wasn't.
Great lubricant! Already not the first year I use!) this year in general, the price tag is only 605 rubles for two bottles! The quality is no worse than what is sold in pharmacies! In general I recommend
Everything is fine! Delivery is fast, the order number was tracked! I take not the first time) it's especially nice to get a gift! Thank you!
Norms, it does not crumble
Thank you for the bonus!
The goods are excellent, the delivery is fast!
Delivery is very fast!
Excellent lubrication, slower dries than context, does not smell, does not cause irritation, very like. Delivered quickly.
On quality all as usual good, with delivery there was a problem, but the store decided everything quickly, sent a new parcel, the caps are all intact, nothing spilled
Grease super! It's not the first year we use it. Quickly washed out of course, but harmless, proven and the price well is very good in comparison with the fact that everywhere in pharmacy and stores are sold. Definitely take! I recommend everything! Yes, and delivery as per hours-exactly three days later, as indicated during the order.
I take not the first time, wrote that I came to another firm, I came the same only a little changed the logo.
Fast delivery, the goods are packed well. Thank you for the gift in the video of an additional bubble.
Sent not to my address, explain it failed. Money returned by dispute
The product fully corresponds to the description. Spout included. Came on time.
Thank you, everything is delivered intact. Took not the first time, the price and quality of the goods suits.
Not the first time I order!) good! Alergia no, comes bustro
Good lubricant I take it for the second time and the shelf life of a large plus put a gift to a small jar with another lubricant for a sample, it came in a week to Russia
It's a masterpiece! It's like infinite, 1 bottle is enough for 2-3 months, and I spend it wildly;)!
Excellent lubrication. Penetration passes quickly and sliding is simply excellent. I'm happy, my boyfriend too. Be sure to order more.
Fast delivery, goods received with good and appropriate. Terima⁸ thanks
Lubrication is good, delivery is fast, I recommend the store, I will continue to order from him
Everything is fine, delivery lightning, plus a gift really do not know what it is yet!¡! I recommend to buy a product and the store has confidence!¡!¡!