SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very satisfied with the quality and size and delivery fast! Thank you. Girls will not regret ordering.
It's okay.
Much too hard, not flexible enough.
Corresponds to the announcement;)
I'm reported to have gone very useful.
Is fast
Quality
I did not expect such a good product. Really nice material used. It came a little ridiculous to pay extra 80 taxes after receiving the product alone.
Realistic and super fast delivery
Great value, size is larger than image shown.
Size what you need!
Looks realistic, zalupa is straight big, his wife tact everything was pleasant, except for a huge zalupa.
Very horny thing
Exactly what I wanted/needed . Came in fair amount of time. Thanks!
Very good article, arrived in 2j instead of 3. Perfect
fast shiping very good we can play
size is very accurate it is a smell to it but it isnt a bad foul smell its just a little strong
love it
Measures do not really
Good article, I arrive in box, good material quality. I'm here early, thank you very much!
very big ! good quality
have not tried it yet but everything seems good! took a little longer to arrive than excepted but everything is good. packaged discreetly as well so i am satisfied
Fast delivery, comes well packaged, the material looks good quality, it's a little stiff, use it with my wife and liked it very much, I don't recommend using it and putting your penis in the same hole, why since it's rigid it can hurt a little, I recommend the product.
good
Super fast delivered, good quality
Products complying with the photo excellent product and very soft no smell and measurements corresponding to the description fast delivery
The order arrived very quickly well packed and discreet with combined shipping
The order arrived very quickly well packed and discreet
Just Right
Everything is super, to the store thanks for the fast delivery)))
Everything perfect
The store is clear, the box, the black pakawan. do not catch up with what's inside.
No, I certainly asked the store for real photos of the goods and saw it, but it's really. Moderately hard, the size is just a bomb and the thickness and length. If it were bigger, it would be perfect. There are smells, China is…. Without rubber I do not think it is safe to use. And in general, everything is fine! Delivery Standard, with the seller did not communicate, no complaints.
Good rubber hi. Girls like it very much
Super, super big
Super! nice and dense
Perfect thank you. I recommend this product.
Large and as real
Very nice object with correct dimensions. The details and finish are neat. The rubber is of good quality and no smell. Fast shipping and delivery, neat and discreet. I can't wait to try it!
Excellent Fast shipping too
Quickly Come, realistic
Excellent, material, good size.
Unfortunately looks the better photo of ALD in real…
Size is fine I hope I'll tell you a lot.
All right
Very satisfied with the delivery !! Delivered in 7 days to Slovenia !! The wife is also very happy and loves to use the product;) THANK YOU !!
Cool part, the woman loves two same large.
1. fast delivery. 2. in fact, even better than in the picture 3. quality as always on top
i give it 10 stars!!!! great size, great legth, great suction, great feel.... 100% recommend!!!!!
Is OK