SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I wouldn't buy it again
Item as described, arrived in good time, thank you
Can improve
Arrived earlier than expected, good material needs to be used and see how good it is
Item is shorter in length than I expected but works well
♂️
Good
D
Uses an LR1 battery, unfortunately, not an AAA one as it says in the description. LR1 are smaller, more expensive and hard to get.
.
Good quality, but nothing to make it stay in place. Would not buy again.
OK.
As described.
As the description fast delivery works very well
For garbage
As advertised.
All OK
In my opinion, this thing is not for prostate massage, otherwise the base would be thin. But it helped from constipation and hemorrhoids
Back order.. Missing the cap to make it run.
works alright, quick delivery, alright quality only package could've been better
ok
Everything perfect
not
Super
Buenas
Excellent Product although it does not produce on my the level of exitation I expected to feel
Doesn't quite reach the prostate but does stimulate
Anonymous packaging, all vibro is normal, non-standard battery but deliver with a battery included. I'm happy, my husband will also be happy in the evening.
It's okay.
Great Professional and friendly store. Fast Shipping and Product as described. Although it should be a little longer it works perfectly. You must buy it!!!
Good quality Remains to be tested
Its function performs
Everything is just super
Quality thing, vibration is strong.
Works, several modes. The drawback is a rare battery. But in the kit is present!
Excellent very fast shipping
Delivery is terribly long. You can become impotent while you wait
Is working
XS
Great as described in advertising.
Incomprehensible Thing, threw out even never using. Very weak vibration, a rare type of LR1 batteries that you can find. Why did not make the battery, it is not clear
Everything works, AAA battery
For use, I dressed a condom for the ultrasound, the vibration is pleasant, only until I understood, I will try more. The product corresponds to the description, I recommend it. Delivery is fast, in Postamat.
At first I thought that the faulty came, but it turned out that it was just necessary to twist the lid of the battery compartment as tightly as possible, so that the contact would closed would closed He ordered for medical purposes, as a prostate massager and in general he copes with the task.
Fast arrival item,Nice
Strange feelings with himSomething is buzzing in the ass and that's it! I do not know if it can and is useful! So everything is as described! 5 +!
Fast delivery. Complies with the description.
Great thing! Got even a small bag for it! Very nice. Battery works, it has a little manual, and I was able to find exact battery size that I need for it
All very well, excellent. Packed with airtight closure, a little mistreated because it didn't come with its bubble plastic, but all perfect, it came very fast to Mexico. I recommend this shop and store.
All OK!