SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The material is very cool, soft and stretch, I recommend the store!
Very soft and stretchy. Not tested to see they it restraints enough. Strong silicon smell.
very elastic, doesn't cause pain, feels great
Very comfortable
It is perfect!
it is the best stretcher you can ever find. I ordered the 3 different sizes and it works!!
The silicone is super soft , and I barely feel it. I will order more.
Perfect and very comfortable, super recommended.
Material Duzhe Nizhniy and lagidniy. Super.
Cool. Egg with pidsvitka.
The product matches exactly the description. The silicone is very soft and comfortable.
The product is made of a really nice and soft silicone material, but it is too strechy so it doesn't work how it should.
Perfect as usual
good material, soft and good effect in the dark
Super everything is compliant
Great. I asked the store for the black color and he listened to me: everything is perfect (Use as contraceptive ring)
Satisfied with the product as indicated
Good product.
Interesting sensations
soft material, elastic. BUT diameter is TOO big if you wanna wear on the penis AND TOO small if you wanna wear this just on testickles, SO its just one way to wear around all STUFF its mean on the buttom of genitals. Then its feels nice and gentle. I must notice at my genitals has mediun size.l
Problems
Very good ring for DIY
Not great quality compared to other products. Just alright
Yeah all good but I don’t it last long
Perfect fit, and good lighting glow in the darkness. Great idea to bring light in your dark room.
Today receive all right. Thank you. Perfect
perfekt
I thought it would be tough, dense. But it is soft and useless.
Do the job .... But the phosphorescence is too light
ras
Silicone soft. Looks presentable. No smell. Stretched easily. Ie. It will be easy to put on and take off. Perhaps I will order the ring wider. Delivery time is acceptable.
The quality is very good, but the pilot users will be soft)
Very good quality, super soft and comfortable to carry it in the eggs. I hope I can get my eggs to stretch so they'll look good. When I'm available I'll buy the 40
Tested and approved. This object perfectly matches the description. I recommend it.
Excellent rings, soft quality) thanks to the store
Very bright at night
It's good though for my taste very elastic rubber
does not strangle much
Qualitatively. But for me too much diameter.
Looks and feels exactly as described. It's nice and stretchy.
Super Uploaded
super soft and stretchy, highly recommend it!
Great and snug fit, both for just the balls or the whole package.
Very well packed and shipped very quickly all right. Thank you. Perfect
I love this thing. It's super comfortable, this is the second one I have ordered and I stack them together for a GREAT stretch. I would give it 5 stars except it stretches a bit with use, likely the cost of its soft comfortability.
Good qulity
Silicone vagina drive and crystal charm also in wear recommended. Long time wear don't even matter.
What I wanted, Super!! I am happy
Very good high-quality product and I am extra large in size and fits me well
The stars are all for the courtesy of the store: I have not received the shipment but I have refunded without dispute.