SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Heavy shiny steel, looks really nice. Delivered exactly three weeks after ordering.
Very good quality, fast shipping. Recommended the store.
Very good quality. Fit is very good. Wife loves it.
Well made, qualitatively, even sharp edges were nowhere, washed and can be used. Really stainless steel, checked, it's very good. Very heavy, I doubt that in this you can walk along the street, prevents, it hurts in the balls. Like all other belts-slides, hangs on eggs, no matter what size you take the ring, the cock can be removed from the top, the castle is knocking on the cage. This is only a toy =)
все отлично и цена и качество. Рекомендую этого продавца.
Nice product thank you!
The goods did not come, but the store sent again
I really like this product, it is at high quality. i am very satisfied. The store shipped it very fast and delivered to me in 2 weeks.
Delivery time was 2 months. Maybe just because of Corona. But in the same time period, other products were shipped much faster.
Product excellent quality! Great service!
Fully solidifies
The main thing is to have time to dip not dizzy until he got up, and this is difficult (the pisun does not sleep, especially as long as his patience trying to dip into the shackles)
It never arrived but they were fast to refund. Thank you :) 5 stars service
I'm glad I found this among many stores. The seller is very helpful, kind. Helped to place the order correctly. I needed two rings 4 and 4.5 since I was not sure of the choice. Sending is very fast, day. Delivery of two weeks to western Siberia. Recommend it. The product is comfortable. Quality. It's super. Thank you, dear. All the benefits and prosperity in business.
Good option for 1 time, everything is fine
Product never received the store remained silent
It's big but if you have an XL in there don't put it in I tell you
Good cage
Item arrived fast to Canada (1 month). Quality is good, paint finish excellent and nice. This item is heavy and sturdy. The quality of the lock is super-extra-cheap, but I didn't expect any better. Nothing to complain about.
Fits fine
Leather business wallet product!!!
Nice product, it has a good weight to it. Lets you know its there.
It's comfortable.
Took the ring 50 but was great! THE stick out out… So far no more. Very heavy also. Regretted... Best those plastic, it comes with several rings.
you can wound yourself if you are not careful enough
A good toy, my wife and I liked it, only the ring is heavily dressed on eggs, it is better to take the folding ring
Thank you store! mega fast delivery! m about less than 2 weeks. Item quality!
Excellent. very comfy. In thing to consider is being carefull when sellecting the ring size. If is to small, it would be a nightmare to put it on.
Finally got a box. 1. The order was delayed for three weeks 2. ordered with a ring-50mm, barely dressed, but sits class
The order never came!
The goods came quite quickly, about a week before the promised period, the store is sociable and with attention to the buyer, the goods themselves are quite good, executed soundly
Interesting device. Fully corresponds to the description. Quality product, heavy, pleasant. The only negative, the corners of the castle are strolled. Well, the size is yes, very small. Although ordered 5, the largest of the availability. You have to directly shove "it" there, when completely in a calm position.
My eggs can hardly climb into the biggest ring 50mm, a little bit more... And so the thing is very funny, though not for constant wearing: heavy and presses.
I have never received the package and I have not been refunded, I am a good customer and I am very disappointed
i received as descripted. the package was packed properly and i receive the package with no damage.
Bigger than I though. Ordered the smaller ring in different shop already. Could have an erection in 50mm one.
Delivered quickly (in 18 days), packed well, not forgiven, all good!
Everything is fine. I advise you.
Excellent belt, super quality. Very comfortable when walking does not interfere.
Quality is good, delivered quickly. Thank you.
It's okay, just a little heavy, like for me.
Perfect product and quality. Comfortable to wear, I recommend
I'm wrong in the diameter, but I'm doing great.
The ring is not quite comfortable, but so OK
Everything is great, the goods came quickly. Haven't tried yet. Seller recommend.
Came quickly, does not rub like another, everything is super)
Everything is OK, but pts long went the parcel. Quality at level. The track was not tracked.
The ring barely climbed like the whole cage. Nice inside. Does not scratch
I havent recieved the whole item
Heavy, but cool.