SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fun for solo play as well as with your significant other. Has alot of different modes, easy to use. Easy to clean. Very powerful. I definitely recommend this stroker.
The unit is very powerful and does a great job at what it's made for.
Simple, comfortable, fun, all the things you look for with this type of intimate toy.
No problems at all love the thing good quality easy cleaning great comfort good size amazing speeds and shipping was very discreet
My man Absolutely loved this toy. Perfect for self play or couples play. Well designed and great material. Would definitely recommend 10 out of 10!
Love Everything About This Product I Believe The Best Thing To Have Great Weight Easy To Handle, Clean, Great Battery Life! Highly Recommend This Product!
This toy is great! The feeling is unexplainable. What a bang for your buck! Amazing product for the price! I would recommend this to anybody. Easy to use and clean! Many different settings to suit anyone
first look it is a promising device my girth has kept me from any pleasure this device has the potential for actual experiencing pleasure from a device . not tested but looking forward to the feeling of fitting cock ring for size
My husband said this product is great. It's inexpensive. It works like it shows on the site. It's very pleasurable. It definitely gets the job done and feels amazing during the process.
It feels great, though I wouldn't say it emulates some sort of feeling. It's unique. It's got multiple movement options, but you'll probably stick with using just one of them. it's a great product.
Excellent article amusantt has two as alone Long lasting load. Quick reception seller ok Nickel
holy mackerel
Waiting for fiancé to try this product looks like overall good quality
You know when you meet some one and are like where have you been my entire life......yes.....just yes...lol
If you’re in a rush to get somewhere but you need to take care of yourself first, whip this thing out and put it on high because you will be done in 2 minutes. It does exactly what it’s designed to and it’s really good at it.
Great product, great workmanship. Use it regularly, and each time is a different experience. Highly recommend for anyone looking for a product like this-
I love the variety of stroking modes and vibrations levels/patterns, allowing me to customize my experience. The machine is incredibly easy to use, and the build quality is top-notch. It was simple to clean too. It has an interesting design and comfortable handle. It's a true stress-reliever and gets the job done!
The thing is good, but I need my pubic hair to shave. And it does a great job.
its working...great product
motor under powered , does the job but only just . action and quality good . noise is quite high
the sleeve is great on it own handheld, as for device.. it's little noisy. swiftly delivered and I am pleased.
Quite noisy and I cannot find a vibration mode