SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good. The only minus is the inscription from the inside
Comfortable and comfortable to wear
Full cotton, as on the picture, thanks
Wife quality did not like
All cool wife liked
Cool, but the quality is not very, synthetic and too high.
I wear size S, zamówiłam L and are perfect.
The quality is good, but they are m size, they will be larger on skinny ones
I liked the goods very much. Even better than I expected. Perfectly stretch, the size approached. At 50 took XL. Look great. Comfortable to wear. Fine price.
Super beautiful, order more
Beautiful
Good fabric and good sewing
Cute panties, on the volume of the hips 93 cm., approached the size M perfectly. Of course for girls with a flat tummy, if you do not want to look like a sausage-knitting.
Beautiful
Put 4 stars exclusively for the price. The quality is not very good. I ordered the same in black, the quality of the gun, this time I ordered white, I will not wear them, I will not wear them as a bag for potatoes!
I already ordered several times, I will order more. Many friends bought them on my recommendation, also satisfied. Pleasant to the body, the quality is excellent. Came with a delay of 4 days.
Good cute sexy panties!
Beautiful
nice!
The wife will come from work-let's see what kind of underwear it is!
Thank you, very good goods. I liked everything.
Good panties on the Ob 106 took the size L sat perfectly
Such already took red, black, and white. Now here's the beige. Very comfortable.
Instead of the size M, sent L, insulting = (
Very nice panties, it already my second, fast delivery, good quality, recommend this sprzedawce.
I love them!!! I take not the first time, comfortable and not ordinary. High, above navel
All is well, respectively, the size
I did not like only the inscription inside. On OB 90 everything was fine. Beautiful. With the store did not communicate
It seems like I took S, but still big O _ O Before that, another store took XL, same More, lol. Arrived very quickly, thank you
Nice panties. Quality very much. Sit comfortably and look amazing!
Ahuenny, just 10/10 fabric landing and how to look
Very good quality, high landing, but it will be better to look at thin girls, the mesh as if it stands out the sides and abdomen
item received within 2weeks, so fast
Panties Super! Everything corresponds to the description and pictures. Delivery is long. My wife is happy, I'm delighted! Height 164, weight 50, waist 64, hip 89.
ok
I take not the first time. Super, as usual. Recommend
On about 106 it is better all the same size L
Very comfortable, corresponds to the photo. Thank you!)
All as in the description. Came up perfectly. Bush order more. Seller recommend :)
Very high fit
Cool
Good quality goods
All perfectly fit, accurate description. Sewn neatly
I like eating a second time
Fine strings
Pants are good. Nothing better than those that buy on the market. Is not worn, but when viewed from deficiency are identified. And to look sexy course
Synthetic
Super comfortable and sexy
Not very good quality
Fits the description, but too. Reached the Kostroma in 2 weeks